Community Connect Account Manager

Join Ochsner Health

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job manages the entire lifecycle of a specific information services project. Assigns personnel to various projects; directs or coordinates their activities; interfaces activities of development team with all other departments and vendors; prepares activity and progress reports; and provides general consulting and problem-solving services. Acts a single point of contact for various departments to ensure coordination among the departments and maintain overall responsibility for project deliverables while upholding project management standards and best practices. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education Required - High School diploma.

Work Experience Required - 6 years of experience in information technology; OR 4 years of experience in project management. Preferred - 3 years of experience in information technology project management.

Certifications Preferred - Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Six Sigma Green Belt (CSSGB), ICAgile Certified Professional (ICP), Certified Scrum Master (CSM) or related.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, web-based applications, and software, including but not limited to Excel, Word, Access, and PowerPoint.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Excellent judgment, decision-making, delegating and leadership skills.
• Analytical skills and logical through process in order to formulate practical solutions to problems.
• Positive interpersonal skills and ability to effectively and professionally work with people from all backgrounds.
• Ability to travel throughout and between facilities.
• Ability to work variable schedule, such as nights, evenings, weekends, holidays, extended shifts, etc.

Job Duties

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient / employee safety, patient privacy, and / or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and / or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!