Vice President, Product Management Global Credit

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management Global Credit

Overview

The VP Global Credit will lead the commercialization effort of consumer credit products, reporting to SVP Global Credit SVP. This role will develop in-depth knowledge of consumer credit products, key consumer and customer insights & priorities as well as a competitive market landscape to develop and execute a successful commercialization strategy for consumer credit products globally. This includes supporting critical credit RFP, spearheading sales enablement and support efforts globally, ensuring strong credit product marketing and communication strategy and execution, and collaborating with key global and regional partners to drive customer and consumer awareness and usage of Mastercard consumer credit products and value proposition, and more. This role may also support informing the agenda for new product development ideas.

Role

Lead the development and execution of consumer credit commercialization strategy globally.

Identify and lead relevant consumer and customer research that informs both the current and future credit products at a global, regional, or country level.

Lead the effort to maintain and refresh global insights related to key consumer, customer, and industry insights related to credit business such as best practices, competitive updates, etc. to inform ideas for enhancements or new value propositions / products.

Present key insights to internal and external stakeholders including industry forums, customer meetings, and external media engagements. Understand and help regions leverage such insights as well as global practice around product positioning and insights.

Lead the global support of critical credit RFPs in partnership with regional and local products & CSCs as well as important customer meetings / engagements.

Lead the management of all consumer credit sales pipeline, MI, and KPI management.

Partner with the IMC team to develop and execute external marketing and communication strategies globally; ensure alignment and collaboration with the regional product and marketing team.

Collaborate and work together with the Digital Performance Management team for development of portfolio management tools including portfolio segmentation, acquisition best practices as well as tailor portfolio P&L's to support individual issuer business cases for pro-active portfolio management and optimization activities.

Collaborate with global and regional services teams in developing and implementing new solutions generating incremental cardholder spend, and / or services revenue (e.g., Marketing Services, Security Services, Consultancy, etc.)

Lead the partnership with Sales Excellence and IMC to ensure robust sales enablement and internal communication and engagement.

All About You / Key Requirements

Strong business acumen with the ability to provide creative solutions that drive positive results to both the customer and Mastercard

Strong interpersonal skills, covering but not limited to an ability to lead cross-functional teams, manage internal stakeholders (such as Marketing, Regional product teams, Services and etc.)

Very strong written and verbal communication skills; excellent presentation (PowerPoint) skill is a plus

Proven experience and performance in translating consumer insights into actionable product strategies and plans oriented around driving business growth, positive customer experience, and brand perception

Experience in marketing and / or sales (either in B2C or B2B)

Passionate for delivering the best customer and consumer experience into live in every product management effort

Strong people management skill and leadership experience

Great executional capability, driving for excellence in quality as well as delivery on time

Demonstrate willingness to learn, ability to challenge the status quo with a constructive attitude

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York : $223,000 - $357,000 USD