Commercial Lines Account Executive (NC hybrid / remote)
Join to apply for the Commercial Lines Account Executive (NC hybrid / remote) role at NFP, an Aon company.
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance and has earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. https : / / www.NFP.com
Job Summary
The Property & Casualty Commercial Lines Account Executive interacts with clients on a day‑to‑day basis while developing and maintaining relationships with both client and carrier representatives. You will prepare applications, specifications and marketing strategy for new business as well as renewals of assigned clients with some degree of supervision and approval from your manager. You will manage a book of business comprised of middle markets to larger insurance clients with an emphasis on client retention. The primary function of this position is to provide quality service to clients and cross‑sell / account‑round within the existing book of business. You will be the day‑to‑day liaison between the insurance company and designated middle‑market clients. You will manage and control relationships with clients in collaboration with Producers and / or Account Executives.
Eligibility : You should have P&C experience and an active P&C license. Knowledge and experience in select commercial insurance, including commercial auto, property, general liability, umbrella, inland marine, workers compensation and flood.
This is a full‑time position, ideally working hybrid from our Charlotte, NC office. We will consider a remote option for well‑experienced Commercial Lines candidates able to work on an EST schedule.
When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high‑speed internet, be present and responsive online and minimize personal interruptions during your work shift.
Job Goals
- Give the most prompt, accurate, and courteous service that customers have ever received…anywhere
- Increase revenue by rounding out commercial lines accounts. Negotiate pricing and coverage terms in the client’s best interest
- Develop relationships that lead to new business sales
Essential Core Duties And Responsibilities
Create complete marketing submissions including client coverage needs, gathering exposure data, researching property, vehicle and equipment values through serial numbers, replacement cost assessments, client invoices and / or tax and financial dataReview prior policies and analyze coverage for gaps and coverage enhancements for new business opportunitiesComplete Acord applications, specialty applications & supplemental applications by accessing missing data and assisting the producer with full completion of all necessary applicationsReview historical data such as payroll, revenue, employee count, contracted cost, number of vehicles in comparison to premium and losses to discuss the account with carriers & clients on pricing and coverage optionsReview prior claim history and provide an explanation of catastrophic losses that have been corrected with an enhancement of the client’s risk management policies or proceduresBe familiar with carrier appetites and the market climate for proper selection and advice to producers on eligible markets available for marketing. Develop market rapport with carriersWork with carriers to assure them of complete, accurate and timely information to help them with their assessment of the account.Prepare client proposals according to NFP standardization from carrier quotes that reflect an accurate presentation of the coverage terms, pricing, exposure basis, renewal comparisons and marketing results. Highlight coverage gaps or coverage differences to make sure the insured is aware of any potential limitation or lack of coverage in the event of a lossCollaborate and delegate tasks to team members, which includes account assistants, account managers and producers to assure the client’s needs are metPerform all technical and clerical functions for the assigned book of business to assure the insurance service needs of individual clients are met. Initiate or assist with new business as directed by the producerMaintain proficiency in all technical aspects of the position, including policy review, limits, coverages, program design, solvency issues as well as excess & surplus lines placementsPrepare summaries of insurance and create schedules and proposals as needed for account review. Remarket and handle other renewal activities with the account manager / account executive / producerReview with the producer the service plan designed for the client and maintain diary alerts and follow ups to assure the deliverables are met as agreed upon to our clients. Create, review and update diaries, with clients and carriers, as necessary or upon the receipt or delivery of insurer documentation (relates to billing, endorsements, waivers, policy audits, signed policies, certificates, accounts receivables, quotes)Analyze loss run / claim history reports including ModMasterTake advantage of personal and professional development opportunities such as continuing education, professional designations, and in‑house trainingAdhere to all state laws and regulations regarding insurance agents (licensing, continuing education, etc)Assist with or complete other tasks as directed by agency managementDesired Skills
Above average working in Microsoft Office including intermediate to advanced skills for Excel and WordStrong analytical and mathematical skillsExcellent interpersonal skills; strong oral and written communication skillsAttention to detail and follow-through; maintains a sense of urgencyEducation And / or Experience
Property and casualty insurance license required upon hireTypically, more than 5 years of Commercial Lines and industry experienceMastery of commercial insurance underwriting, coverage, and rate analysisIn‑depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwritersUnderstanding of marketplace trends and best practices to meet clients’ needsAbility to prioritize and self‑manage workloadStrong negotiating skillsExperience with EPIC preferred or other CRM requiredWhat We Offer
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $65,000 – $95,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance bonuses.
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