Specialist II, Technical Product

Overview

The Technical Product Specialist II is responsible for the accurate completion of finished product formulations, specifications, raw material records, technical documents review and compilation, and other tasks that support the Quality and Scientific & Regulatory Affairs (S&RA) Team.

Responsibilities

New to Market and Existing Product Technical Document Execution

Work with internal and external partners to compile, review, and execute all required technical documents related to the creation and modification of finished product specifications within our QMS - Bamboo Rose and on paper

Work with internal and external partners to compile, review, and execute all required technical documents related to the creation and modification of finished product formulations (MMR) our QMS - Bamboo Rose and on paper

Work with internal and external partners to compile, review, and execute all required raw material component documentation as related to finished product formulations (MMR) in our QMS - Bamboo Rose and on paper

Collaborate with contract manufacturers (CMO) to enroll and maintain ongoing product stability data protocols

Train contract manufacturers (CMO) partners in the use and required information to be saved in our QMS - Bamboo Rose

Handle various scenarios, including transfers, modifications, new products, size extensions and formulation changes in our QMS - Bamboo Rose and on paper

Evaluate, maintain and approve the raw material / ingredient, component, and finished product specifications in designated Product Lifecyle Management database, Bamboo Rose, for assigned CMOs and products

Manage the follow up and ensure time sensitive execution of each finished product specification reviews for assigned CMOs and products

Facilitate strong collaboration with CMO for any proposed modifications to raw material / ingredient, component, or finished product specifications

Ensure compliance with certifications (i.e. BE USDA Bioengineered, Vegan, Vegetarian, Kosher, Hilal) and guardrails (i.e. no magnesium stearate)

Manage and review change controls from the contract manufacturers (CMO) partners

Manage, review and disposition OOS, and / or Deviation Investigations from the contract manufacturers (CMO) partners

Manage, track, record, obtain and retain all documentation for contract manufacturers (CMO) partners on paper for vendors not utilizing Bamboo Rose

Ensure timely execution of all duties listed above and below

Coordinate and Support Execution of ongoing Finished Product Testing Program

Request samples from Distribution Center for submission to 3 rd party laboratories

Enter and submit analytical sample submission forms

Maintain Excel tracker and all supporting documents associated with the program

QMS - Bamboo Rose Training and Troubleshooting :

Provide training on BR for new CMOs and / or new users

Trouble shoot internal and external BR issues with IT and CMOs

Participate in testing updates to the BR system

Attend weekly and bi-weekly meetings :

Attend commercialization and brand meetings with CMOs (take notes)

Follow-up on Transfers by attending the Commercialization meetings

Review with Commercialization personnel the upcoming launches to prioritize the work required

Write, Discuss and Perform presentations at various CMO and Internal meetings

Other Functions as Needed

Work within the Technical Product Team to take over other contract manufacturers (CMO) partners whenever requested

Monitor and perform duties as needed for contract manufacturers (CMO) partners not assigned when other Technical Product Team members are not available

Support in investigating quality or customer complaint related issues

Responsible for the good recordkeeping of all documents associated with the processes and programs referenced above

Review Raw Material certificates of analysis from CMOs for the Quality Inspectors in the DC

Perform any assigned project from time to time when requested

Other tasks, compliance initiatives, and strategic projects assigned as necessary

Collaborate with Commercialization, Brand Operations, Brand Team members to manage product timelines and documentation requirements

Qualifications

Education / Certification :

• Bachelor's degree in chemistry, science related field or equivalent combination of intellectual instruction and work experience

Experience Required :

2 years of dietary supplement or related industry, raw material, technical, formulation, or manufacturing experience

Project management

Familiarity with DSHEA, FSMA and / or applicable C.F.R.'s

Bachelor's degree in chemistry, Biology, Nutrition or other science related fields.

Laboratory background or work experience

Travel may be required from time to time to contract manufacturers

Skill and Ability : Self-starter

Proficiency with MS Office, especially Excel

Strong attention to detail

Highly organized and ability to prioritize work

High sense of urgency

Strong verbal and written communication skills

Equal Opportunity Policy

The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts.

Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge.

Compensation

The salary for this position is based on many factors such as role requirements, skill set, years of experience and other organizational needs. The estimated range is $60,000 - $65,000 per year.

ID 2025-41361

Category Product Development

Location US-NJ-Secaucus

We support diversity with a respectful, inclusive culture as an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran, or disabled status, or genetic information.