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D365 Training Lead
D365 Training LeadAreti Group | B Corp • Cincinnati, Ohio, United States
D365 Training Lead

D365 Training Lead

Areti Group | B Corp • Cincinnati, Ohio, United States
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Job Specification : D365 Finance & Operations Trainer (Contract)

Location : Cincinnati, Ohio Hybrid – by - weekly Travel

Contract Length : 6–12 months (with possible extension) C2C Contract

Start Date : ASAP

Overview

We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (F&O) Trainer to support a major implementation program in Cincinnati. The ideal candidate will have deep functional knowledge of D365 F&O, strong communication skills, and a proven track record of designing and delivering training to end users, superusers, and business stakeholders.

Key Responsibilities

  • Develop comprehensive training materials, including manuals, process guides, e-learning assets, and quick reference documents tailored for D365 F&O users.
  • Deliver instructor-led training sessions (on-site and virtual) for Finance, Supply Chain, Procurement, Warehouse, and related modules.
  • Support business readiness activities by assessing user training needs and tailoring content appropriately.
  • Collaborate with functional consultants, change management teams, and project leads to align training with business processes.
  • Conduct “train-the-trainer” programs to enable internal teams to deliver future training.
  • Provide on-the-ground go-live support, including floor-walking, user assistance, and troubleshooting user issues.
  • Track training progress, attendance, assessments, and user readiness metrics.
  • Update materials post–go-live to reflect system changes or user feedback.

Required Skills & Experience

  • 3–5+ years of hands-on experience with D365 Finance & Operations (or AX 2012 with upgrade exposure).
  • Strong functional understanding of at least two core modules (e.g., Finance, GL, AP / AR, Procurement, Inventory, Production, Warehouse).
  • Proven experience designing and delivering ERP training to diverse user groups.
  • Ability to translate complex system processes into clear, user-friendly training content.
  • Excellent communication, presentation, and facilitation skills.
  • Experience collaborating with business and technical stakeholders in large transformation or ERP rollout projects.
  • Strong documentation and content creation capabilities (PowerPoint, Word, e-learning tools, etc.).

    • Preferred Qualifications

  • Microsoft certifications in D365 Finance, Supply Chain, or related modules.
  • Experience in change management or working within a formal change program (e.g., Prosci).
  • Prior involvement in multi-site or global ERP rollout programs.
  • Experience creating interactive content using tools such as Articulate, Camtasia, or similar.

    • Additional Details

  • Must be able to work on-site in Cincinnati as required (some hybrid flexibility possible).
  • Candidates must be eligible to work in the U.S.
  • Some travel to regional sites may be required depending on project stage.
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    Training Lead • Cincinnati, Ohio, United States

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