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Robotics Field Engineer

SymboticWilmington, MA, US

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Robotics Field Engineer

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility.

What We Need

We are looking for a Robotics Field Engineer to join our Mobile Robots Engineering team within our Engineering org. Your job will be to provide engineering support for mobile robots at customer sites.

What You'll Do

Troubleshoot and resolve complex technical issues in real-time, utilizing expertise in mechatronics, embedded systems, and sensor integration. Provide technical guidance to maintenance teams for system diagnostics and component-level repairs.
Develop and execute detailed test plans, including setting milestones and defining requirements for advanced tools, instrumentation, and capital equipment necessary for robotics system validation and field performance assessments.
Perform field upgrades, focusing on hardware and software enhancements to improve robotic system reliability, autonomy, and operational efficiency.
Collaborate with engineering design teams to develop and refine system architectures, leveraging expertise in kinematics, real-time control algorithms, and AI-based decision-making systems.
Partner closely with internal engineering teams, including systems engineers and robotics software developers, as well as external operations and maintenance teams, ensuring seamless integration and performance optimization of deployed robotics systems.
Engage in cross-functional collaboration with engineering development teams, offering data-driven insights to inform design decisions and enhance the next generation of robotics technologies.

What You'll Need

Bachelor's degree in a robotics or engineering field or equivalent professional experience.

Minimum 3 years of experience in providing engineering services on site with complex robotic, automotive, or electromechanical systems.

Demonstrated ability to troubleshoot electrical / mechanical / software systems to identify root cause of issues.

Hands on experience designing complex robotic / electromechanical systems.

Experience with drivetrain systems, batteries, PCBAs, and other electromechanical components and systems.

Ability to travel up to 25%.

Up to 25% of travel may be required. Employees must have a valid driver's license and the ability to drive and / or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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Field Engineer • Wilmington, MA, US