Parts Consultant

Job Description

Job Description

Our company is looking for a Parts Counter Person to join our team.

Responsibilities :

• Work with service technicians and advisors to coordinate parts for vehicle repair and service;
• Maintain clean and professional appearance of counter, work area, and stockroom;
• Inventory, maintain accurate records of received goods;
• Maintain parts in appropriate storage areas;
• Receive and process payments;
• Read and understand the parts catalog when looking up and speaking to specific parts;
• Pull / fill orders from stock and maintain weekly bin checks to ensure accuracy of stock;
• Make sure all internal requests for parts are billed on service repair order;
• Provide high level service to both internal and external customers;
• Answer phone calls, provide price quotes and other information to customers;
• Converse effectively / efficiently regarding customer parts status;
• Receive payment from retail customers or obtains credit authorization;
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate;
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention;
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

Requirements :