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Senior Executive Assistant (Phoenix)
Senior Executive Assistant (Phoenix)Next Phase Enterprises • Phoenix, AZ, United States
Senior Executive Assistant (Phoenix)

Senior Executive Assistant (Phoenix)

Next Phase Enterprises • Phoenix, AZ, United States
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The Senior Executive Assistant (SEA) provides high-level administrative support to the company's president, ensuring seamless day-to-day operations and strategic coordination. This role also includes supervisory responsibilities over the Office Coordinator, ensuring the smooth functioning of office operations. The SEA acts as a trusted gatekeeper, liaison, and project manager, balancing executive support with office oversight and personal assistant duties.

Executive Business Support

  • Develops a deep understanding of current sales programs and business activities where the President is involved, to pre-emptively draft responses to incoming emails.
  • Develops basic knowledge of vendor and customer contacts, to understand priority emails, responses, and telephone calls.
  • Develop an understanding of financials relating to business development, and review and track the data provided for accuracy.
  • Provides leadership to build relationships crucial to the organization's success and manages a variety of special projects for the President, some of which may have organizational impact.
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the President's ability to effectively lead the company.
  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
  • Provides a bridge for smooth communication between the President and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
  • Works closely and effectively with the President to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a barometer, having a pulse for the issues taking place in the environment and keeping the President updated.

Executive Administrative Support :

  • Assists the President with daily administrative duties and completes a broad variety of administrative tasks that include managing an active & complex calendar of appointments, composing detailed correspondence, and compiling documents for in-office and travel-related meetings.
  • Books flights, hotels, and rental cars based on the needs specified by the President
  • Plans, coordinates, and ensures the President's schedule is followed and respected. Provides gatekeeper and gateway role, creating win-win situations for direct access to the President's time
  • Handles confidential information with discretion and professionalism, both for professional and personal topics of the President
  • Submits monthly expense reports for self and the President
  • Coordinates in-office meetings and events alongside HR / IT
  • Attends meetings, takes detailed notes (minutes) for meeting recaps, drafts as emails for President to send; follows up on action items until completion
  • Including recurring, internal meetings
  • Hosts in-office meetings for the President according to company policy / protocols
  • Manages inboxes of self and the President, alerting the President of anything urgent and assists with drafting replies
  • Supports cross-departmental projects (with Project Managers, Logistics Managers, Marketing, HR, IT, Accounting, etc) with effective communication, preparation and editing of business correspondence, reports, presentations, and other documents
  • Coordinates samples (receiving and sending) for the Presidents accounts alongside the Project Management and Sample Coordination teams
  • Creates FedEx mail labels (or similar) for packages the President sends, coordinates sending and receiving
  • Personal Assistant Duties :

  • Assist with personal scheduling, errands, and travel logistics occasionally
  • Coordinate personal appointments as needed
  • Manage household or personal service providers when applicable
  • Ensure the Presidents preferences and priorities are reflected in all arrangements
  • Maintains confidentiality and privacy of these duties in the office / professional environments
  • Office Oversight & Team Leadership :

  • Supervises and mentors the Office Coordinator, providing guidance and performance feedback
  • Oversees general office operations including supplies, vendor management, and facilities coordination
  • Ensures a professional and welcoming office environment and upholds the policies and protocols in the Employee Handbook
  • Collaborates with HR, IT, and other departments to support office needs
  • Project & Event Coordination :

  • Leads or supports special projects and company events
  • Delegates tasks to support team for proper execution of events
  • Tracks deadlines, budgets, and deliverables for executive initiatives
  • Coordinates logistics for board meetings, leadership offsites, and company-wide communications
  • Experience & Education :

  • Bachelors degree or equivalent experience
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • One to ten years providing support for upper-level management
  • Prior experience supervising staff
  • Skills & Abilities :

  • Excellent writing, editing, grammatical, organizational, and research skills
  • Proficiency in Microsoft Office Suite / Windows, including MS Word, Outlook, EXCEL, PowerPoint, and other calendar management tools
  • Strong retention and recall
  • Ability to run costing models and understand margins, percentages
  • Ability to conduct research and present data in a succinct and well-written manner
  • Ability to work independently and with professional discretion
  • Impeccable attention to detail and accuracy
  • Excellent management, time-management, and problem-solving skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer / client service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Forward looking thinker, who actively seeks opportunities and proposes solutions
  • Person first mentality
  • Ability to anticipate needs and proactively solve problems
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