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Caseworker, Part Time, Community Action Agency
Caseworker, Part Time, Community Action AgencyWebb County, TX • Laredo, TX, United States
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Caseworker, Part Time, Community Action Agency

Caseworker, Part Time, Community Action Agency

Webb County, TX • Laredo, TX, United States
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Salary : $12.89 Hourly

Location : 111 Camino Nuevo Rd. Laredo, TX

Job Type : Part-Time

Job Number : FY24-00389

Department : Community Action Agency

Opening Date : 09 / 29 / 2025

Closing Date : 11 / 21 / 2025 11 : 59 PM Central

Job Summary

Revised : 11 / 13 / 2025

This position assists clients by determining program eligibility and providing counseling and referral services.

Major Duties

  • Answers telephone and greets visitors; provides information and assistance; makes appointments.
  • Assists clients in completing applications.
  • Receives and processes applications to determine eligibility for programs and services.
  • Prepares regular and special reports for submission to state and granting agencies.
  • Maintains files and records.
  • Refers clients to community service agencies.
  • Makes home visits to complete intake processes for homebound clients.
  • Performs any other duties as assigned.

Knowledge, Skills, and Abilities

  • Knowledge of program and granting agencies policies and procedures.
  • Knowledge of federal poverty guidelines.
  • Knowledge of relevant federal and state laws, county ordinances, and department policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Skill in problem solving.
  • Skill in the development of reports.
  • Skill in prioritizing and planning.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.
  • Ability to communicate orally and in writing in the English language and orally in the Spanish language.

    • Minimum Qualifications

  • Must have a high school diploma or GED from an accredited institution.
  • Must have at least two (2) years of related experience.

    • Supplemental Information

    Complexity / Scope of Work

  • The work consists of related case management and customer service duties. Strict regulations contribute to the complexity of the position.
  • The purpose of this position is to provide assistance to clients and potential clients. Successful performance contributes to the efficiency and effectiveness of program operations.

    • Physical Demands / Work Environment

    Occasionally

  • Ascending or descending ladders, stairs, scaffolding, ramps, or poles.
  • Moving oneself in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Moving to accomplish tasks or moving from one worksite to another.
  • Adjusting or moving objects up to 20 pounds in all directions.
  • Operating motor vehicles or heavy equipment.
  • Driving a County vehicle or a personal vehicle for County business.
  • Working in low temperatures.
  • Working in high temperatures.
  • Working in outdoor elements such as precipitation and wind.
  • Working in noisy environments.
  • Working small and / or enclosed spaces.
  • Light work that includes carrying objects up to 20 pounds.

    • Constantly

  • Communicating with others to exchange information.
  • Repeating motions that may include the use of wrists, hands, and / or fingers.
  • Assessing the accuracy, neatness, and thoroughness of the work assigned.

    • Other Requirements / Information

  • Must possess a valid and current Texas driver's license.
  • Drug and Alcohol Policy applies to this job. Pre-employment drug / alcohol testing, Motor Vehicle Record (MVR) and criminal background checks are required.
  • This position is covered by Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.

    • Valid Texas Driver's License

  • If the applicant holds an out-of-state license, a State of Texas Driver's License must be obtained prior to employment.

    • Webb County provides a variety of benefits available to employees.

    Please visit the Risk Management website for more details.

    The following list of benefits is offered only to benefits-eligible employees in Full-Time positions :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Wellness Program
  • Life Insurance
  • Ancillary products
  • Employee Assistance Program
  • Employee Clinic
  • Vacation and sick leave

    • Accrual rates increase based on years of service

  • Sixteen (16) County-observed holidays and four (4) personal holidays
  • Retirement benefits (TCDRS)
  • Available to ALL employees
  • Available to Permanent Part-Time employees

    • 01

    What is your highest level of education?

  • Less than High School
  • High School Diploma or G.E.D. equivalent
  • Some College Hours
  • Vocational Certificate
  • Associates Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctoral Degree or higher

    • 02

    Do you have at least four (4) years of relevant experience?

  • Yes
  • No

    • 03

    Do you possess a valid and current Texas driver's license?

  • Yes, I have a valid and current Texas driver's license.
  • Yes, I have a valid and current out-of-state driver's license.
  • No, I do not have a valid or current Texas driver's license.

    • 04

    Are you a current or former Webb County employee?

  • Yes
  • No

    • 05

    If you selected "Yes" on the above question, please specify department name(s) and date(s) of employment.

    06

    Please confirm your understanding that if selected as a final candidate for this position, you will be required to provide a high school diploma, a GED certificate, college transcript from an accredited institution, and / or other documentation of achievement (whichever is applicable) prior to being hired. (We highly recommend you begin obtaining documentation to avoid delays in the hiring process if applicable)

  • Yes, I understand this requirement and would be able to provide required documentation prior to hire.
  • No, I would not be able to provide required documentation.

    • Required Question

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