People Services Associate

People Services Associate

Duration : 9 months, potential for extension (Unknown possibility for extension / conversion at this time)

Location : Remote

Key Responsibilities :

Deliver seamless support across the full candidate and employee lifecycle, ensuring smooth transitions from recruitment to onboarding and throughout employment.

Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy / process guidance.

Coordinate recruitment operations, including interview scheduling, candidate travel, virtual interviews, and background checks.

Support candidate onboarding, including documentation, offer audits, and collaborate with IT and Talent Acquisition for smooth new hire handoffs.

Manage employee lifecycle tasks such as data entry, audits, documentation, and personnel file maintenance, ensuring accuracy and compliance.

Provide Tier 1 and Tier 2 HR support by advising managers and employees on HR policies, processes, and direct access transactions.

Develop, improve, and maintain HR resources (policies, guides, knowledge articles) to ensure clarity and accessibility.

Partner with HRBPs, Talent Acquisition, and CoEs to deliver projects, improve processes, and ensure consistency across global People Services.

Escalate sensitive or critical people-related cases appropriately while maintaining strict confidentiality.

Contribute to projects focused on innovation and continuous improvement in candidate and employee experience.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.