Community Health Navigator - Alameda County

Job Details

Job Location

Alameda - Alameda, CA

Position Type

Full Time

Salary Range

$27.00 - $32.00 Hourly

Job Category

Health Care

Description

Essential Duties and Responsibilities :

• Find member populations that are difficult to locate (homeless, severe mental illnesses, substance use, medically underserved, in need of preventive services, etc.)
• Enroll members into programs and services by effectively communicating their value
• Work with members to provide effective and efficient service coordination
• Provide on-site / in-home member assessments for safety risk, health needs, and barriers to care
• Develop service plans and guides with members and providers that include health management goals
• Engage members to achieve health management goals using health coaching, motivational interviewing, and problem solving techniques
• Assist members in overcoming any barriers to meeting health goals and update service plans accordingly
• Assist members in scheduling appointments and accessing community resources
• Arrange for, or directly provide, member transportation to health services appointments
• Accompany members, as indicated, to health services appointments. This May include transporting mothers and their infants to postpartum appointments
• Follow up with members via phone calls, home visits, and visits to other settings where members can be found
• Work with social service agencies to arrange to meet other member needs (housing, food, clothing, financial assistance, etc.)
• Work with facilities to help transition members after discharge to a safe home environment
• Maintain accurate, quality, timely, and consistent documentation in company database of member activities and interventions
• Achieve set goals / KPI's
• Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members
• Other duties as assigned

What We Offer :

Qualifications

Job Qualifications

Education & Work Experience :

Physical & Other Requirements :

Candidate Must Possess the Following :