Lead Software Engineer- Middleware Reliability Engineering

Transform global payment systems through automation and innovation

About The Role

Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. You'll lead hands‑on software engineering efforts for our automation and observability initiatives, ensuring the seamless processing of billions of transactions across the world's largest payment network.

What You'll Do

• Drive Resiliency and Availability : Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa's network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.
• Champion Automation : Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
• Infrastructure as Code : Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
• CI / CD Optimization : Enhance our continuous integration and continuous delivery (CI / CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
• Observability Enhancement : Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
• Drive Innovation : Lead our evolution toward cloud‑native solutions and modern DevOps and Observability practices.
• AI Integration : Develop integrations with AI / ML frameworks, chatbots, and agents to enhance automation and operational intelligence.
• Lead Technical Growth : Mentor team members on software development and promote DevOps best practices across the organization.

Why You'll Love It

Security Focus

What Makes You Thrive

Team Culture

Impact & Growth

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

Preferred Qualifications

Technical Foundation

Middleware Expertise

Education

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 178,400.00 to 258,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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