Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Lima, OH, US
Associate Team Leader

Associate Team Leader

H&R Block • Lima, OH, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Lima, OH, US

    Job_description.internal_linking.related_jobs
    Service Team

    Service Team

    Panda Restaurant Group • Lima, OH, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Community Based Waiver Service Coordinator (RN, LSW, LISW) - Cincinnati / Dayton / Toledo, OH (Mobile)

    Community Based Waiver Service Coordinator (RN, LSW, LISW) - Cincinnati / Dayton / Toledo, OH (Mobile)

    CareSource • Lima, OH, United States
    serp_jobs.job_card.full_time
    The Community Based Waiver Service Coordinator, Duals Integrated Care is responsible for managing and coordinating services for individuals who require long-term care support and are eligible for c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stocking Team Associate

    Stocking Team Associate

    Sam's Club • Lima, OH, US
    serp_jobs.job_card.full_time +1
    WM Supercenter #3206 2400 Harding Hwy Lima, OH 45804-3428 CP-3206-9048.Shift may start between 8 : 00am - 11 : 00am Shift may start between 1 : 00pm - 4 : 00pm. Stocking associates are focused on unloading ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Ottawa, Ohio, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel ICU RN (Open Heart Recovery) - $2,268 per week

    Travel ICU RN (Open Heart Recovery) - $2,268 per week

    GHR Healthcare • Lima, OH, United States
    serp_jobs.job_card.full_time
    GHR Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Lima, Ohio.Job Description & Requirements. Travel ICU - Intensive Care Unit Nursing Job.Lima, Ohio? ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Associate Manager

    Retail Associate Manager

    T-Mobile USA, Inc. • Lima, Ohio, US
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Sidney, OH, US
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Warehouse Associate

    Warehouse Associate

    United Parcel Service • Ottawa, Ohio, US
    serp_jobs.job_card.permanent
    Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Applying for this role online is quick and easy – and you could even schedule your first day of work ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Associate

    Customer Success Associate

    Talent Find Professional • Lima, OH, us
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Leadership Track | Contract-Based).Most people spend their entire life building someone else’s future — working harder every year while their income stays capped and their schedule stays controlled...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
    Travel CT Tech in Lima, OH

    Travel CT Tech in Lima, OH

    AlliedTravelCareers • Lima, OH, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified CT Tech in Lima, Ohio, 45804!.CT Tech travel Radiology / Imaging needed in Lima, Ohio. At Infojini Healthcare, We tell it li...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Veterinarian - Dynamic Team + Modern Resources + Positive Environment, Lima, OH

    Associate Veterinarian - Dynamic Team + Modern Resources + Positive Environment, Lima, OH

    Desort • Lima, OH, United States
    serp_jobs.job_card.full_time
    Associate Veterinarian - Lima, OH.A small-animal practice in the Lima, OH area is seeking a veterinarian to join a collaborative medical team. This role is suited for a doctor who values steady clin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Refrigerated Team Truck Driver in Lima, OH

    CDL-A Refrigerated Team Truck Driver in Lima, OH

    AllTruckJobs • Lima, OH, US
    serp_jobs.job_card.full_time
    CRST The Transportation Solution Inc.We are looking for Experienced CDL A Team Truck Drivers to Haul Dedicated freight all over the US. CDL A Teams can make $125,000 to $135,000 a year per driver.Gu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Walgreens • Lima, OH, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    The Sherwin-Williams Company • Sidney, OH, United States
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel ICU RN (Open Heart Recovery) - $2,218 per week

    Travel ICU RN (Open Heart Recovery) - $2,218 per week

    PRIDE Health • Lima, OH, United States
    serp_jobs.job_card.full_time
    PRIDE Health is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Lima, Ohio.Job Description & Requirements. Travel ICU - Intensive Care Unit Nursing Job.Lima, Ohio? PR...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lpn Supervisor (OH / WV)

    Lpn Supervisor (OH / WV)

    ResCare Community Living • Sidney, OH, United States
    serp_jobs.job_card.full_time
    Plans, directs and coordinates health services for assigned service sites and supervises the delivery of Licensed Practical Nurse services and Licensed Practical Nurse personnel.Assist the operatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Sidney, OH, United States
    serp_jobs.job_card.full_time
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member - Skyline Chili of Lima

    Team Member - Skyline Chili of Lima

    AMIS, Inc. • Lima, OH, US
    serp_jobs.job_card.full_time +1
    Are you looking for a new opportunity? Do you love Coney’s & Way’s? Then why not love your job too? Whether you are looking for a Part-Time position while you are in school or a Full-Time Career, S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30