Talent.com
Retail Operations Manager
Retail Operations ManagerAdvantage Solutions • Miami, Florida, United States
Retail Operations Manager

Retail Operations Manager

Advantage Solutions • Miami, Florida, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Operations Manager

Job Locations

US-FL-Miami | US-GA-Atlanta | US-NC-Charlotte | US-SC-Greenville

Primary Posting Location : City

Miami

Primary Posting Location : State / Province

FL

Primary Posting Location : Postal Code

33101

Primary Posting Location : Country

US

Requisition ID

Position Type

Full Time

Category

Field Operations / Field Management

Minimum

USD $75,000.00 / Yr.

Maximum

USD $85,000.00 / Yr.

Summary

Retail Operations Manager (ROM)

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and / or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set / project coverage, executing objectives set forth by Clients, Retailers and / or Business Development Managers and related retail leadership.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer :

Full-Time Benefits (Medical, Dental, Vision, Life)

  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities :

  • Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
  • Develop people through training and direct organizational and team development initiatives using performance management tools, including : performance reviews, in-store assessments, individual associate development plans & succession planning documentation.
  • Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.
  • Manage, assist and / or develop expense and / or revenue / operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.
  • Grow base business and add new business.
  • Driving and travel are essential duties and function of this job.
  • Qualifications :

  • High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred
  • 5+ years of retail experience with associate management
  • 1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team
  • Customer and client management
  • Excellent written communication and verbal communication skills
  • Ability to direct, lead, coach, and develop people
  • Job Will Remain Open Until Filled

    Responsibilities

    The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

    Position Summary

    The Retail Operations Manager is primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee specific segment of clients and / or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set / project coverage, executing objectives set forth by Clients, Retailers and / or Business Development Managers and related retail leadership.

    Essential Job Duties and Responsibilitie

    Operational Excellence

  • Operational Efficiency : Maintain excellent high-performing teams and proactively ensure client KPI's are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
  • Associate Performance Management : Develop people through training and direct organizational and team development initiatives using performance management tools, including : performance reviews, in-store assessments, individual associate development plans & succession planning documentation. Source and identify external talent and integrate new associates into the organization as part of a long term talent expansion strategy.
  • Communication / Change Management : Maintain proactive and professional communications across multiple internal and external stakeholders; lead change across responsible retail organization to ensure client and company KPIs are met.
  • Retail Reporting : Maintain working knowledge of company systems including all reporting functions. Interpret retail reporting data and offer actionable insights to course correct and achieve client / retailer performance expectations.
  • Budgeting : manage, assist and / or develop expense and / orrevenue / operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.
  • Strategic Leadership

  • Standardization and Execution of the Company's Strategic Direction : Outline and implement National policies and programs. Proactively promote the Company's Strategic Direction and Vision on a day-to-day basis and assure compliance with all National Programs.
  • Business Development : Grow base business and add new business.
  • Organizational Development : Oversee Retail Operations-wide efforts to increase effectiveness and / or efficiency enabling the organization to achieve its strategic goals.
  • Customer / Company Customer Team / Company Market Integration : Serve as strategic retail contact for Customers, Company Business Managers, RTLs / ATLs, and Company Department Managers & Sales Directors in each assigned region that affect the Account Team(s). Utilize all elements and resources to meet and exceed team and Client's requirements.
  • Client / Retailer Partnership Management

  • Serve as strategic retail contact for all clients in assigned region. Work to build and maintain Client / Retailer partnerships while managing ongoing client goals and KPI objectives. Pursue new Client representation and seek additional business opportunities from existing client base in an effort to add incremental value to our client base.
  • Supervisory Responsibilities

    Direct Reports

    Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

    Indirect Reports

    May delegate work of others and provide guidance, direction and mentoring to indirect reports

    Travel and / or Driving Requirements

    Travel and Driving are essential duties and function of this job

    Travel up to Up to 80%

    Minimum Qualifications

    Education Level : (Required) High School Diploma or GED or equivalent experience

    (Preferred) Bachelor's Degree

    Field of Study / Area of Experience : Marketing or Business Management

    5+ years of retail experience with associate management

    Skills, Knowledge and Abilities

    Customer and client management

  • Microsoft Office Suite proficiency
  • Analytical skills
  • Excellent written communication and verbal communication skills
  • Excellent customer service orientation
  • Strong prioritization skills
  • Skill in supervising to include delegating responsibility, training and evaluating performance
  • Ability to work effectively with management
  • Ability to visualize and plan objectives and goals strategically
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Basic computer skills including familiarity with Word, Excel, and Internet usage
  • Ability to ensure a high level of service and quality is maintained
  • Ability to direct, lead, coach, and develop people
  • Environmental & Physical Requirements

    Field / Administrative Requirements

    Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities : engage in considerable physical activity, ability to lift and / or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and / or cooking is essential.

    Additional Information Regarding The Company Job Duties and Job Descriptions

    Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

    The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    CONNECT TO YOUR CAREER

    Not ready to apply? Connect with us for general consideration.

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Miami, Florida, United States

    Job_description.internal_linking.related_jobs
    Retail Assistant Manager

    Retail Assistant Manager

    FedEx • Miami, Florida, US
    serp_jobs.job_card.full_time
    Leads a store business unit, focusing on creating a consistent and positive customer experience.Assists in the supervision and oversight of all team members and business operations, monitoring and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Floor Lead

    Retail Floor Lead

    Vuori, Inc • Coral Gables, Florida, USA
    serp_jobs.job_card.full_time
    The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example forging connections with customers while communicating Vuoris brand values through insightful product knowle...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Warehouse Operations Manager

    Warehouse Operations Manager

    Lavish Event Rentals Official • Miami, FL, US
    serp_jobs.job_card.full_time
    Lavish Event Rentals is a premier provider of luxury event furnishings, offering curated collections that elevate weddings, corporate events, and private celebrations. We combine high-end style with...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Sales Manager

    Retail Sales Manager

    USA Jobs • Miami, FL, US
    serp_jobs.job_card.full_time
    Our Assistant Manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager, Operations Excellence

    Manager, Operations Excellence

    Franchise World Headquarters, LLC • Miami, FL, US
    serp_jobs.job_card.full_time
    We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.Ready for a fresh, new career? Look no further because one of the world's most ico...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Business Operations Manager

    Business Operations Manager

    Escondido Coffee Company • Miami, FL, United States
    serp_jobs.job_card.full_time
    The ideal candidate for this role must be able to operate with certain levels of ambiguity or minimal direction, take initiative, have a disciplined work ethic, and able to operate in a fast-paced ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Storefront Manager US 1

    Storefront Manager US 1

    Mishas Cupcakes • Coral Gables, Florida, USA
    serp_jobs.job_card.full_time
    This role is perfect for someone who enjoys leading a team delivering great customer experiences and running a smooth organized store all while keeping the atmosphere positive and welcoming.If you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Operations Manager (Miami)

    Business Operations Manager (Miami)

    Escondido Coffee Company • Miami, FL, US
    serp_jobs.job_card.full_time +1
    The ideal candidate for this role must be able to operate with certain levels of ambiguity or minimal direction, take initiative, have a disciplined work ethic, and able to operate in a fast-paced ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Design Manager, Retail

    Design Manager, Retail

    Vuori, Inc • Miami, Florida, USA
    serp_jobs.job_card.full_time
    The Design Manager will be responsible for all aspects of store design.He / she will be provide design support for all new stores remodels pop ups and special projects. Working closely with the develo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager of Technical Services & Operations

    Senior Manager of Technical Services & Operations

    Ryder • Coral Gables, Florida, USA
    serp_jobs.job_card.full_time
    Job Seekers can review the Job Applicant Privacy Policy by clicking.Manager Technical Services and Operations provides leadership and expertise associated with the definition selection implementati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Restaurant Zone Manager

    Restaurant Zone Manager

    Raising Cane's • Miami, Florida, USA
    serp_jobs.job_card.full_time
    Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Canes standards and culture in management responsibilities of one restaurant zones operations.The physical work en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Reductions Operations Manager

    Reductions Operations Manager

    The Ward Law Group, PL • Coral Gables, Florida, USA
    serp_jobs.job_card.full_time
    Reductions Department a critical post-settlement function that ensures fair accurate and efficient negotiation of medical bills liens and case closings. Reductions Specialists perform at peak effic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Manager (US)

    Customer Success Manager (US)

    Orbisk | Zero Food Waste • Miami, FL, US
    serp_jobs.job_card.full_time
    At Orbisk, we're on a mission to create a world where food waste is a thing of the past.We combine our best-in-class AI technology with a sustainability-first mindset to help commercial kitchens re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Head of Hospitality and Operations

    Head of Hospitality and Operations

    LSG Sky Chefs • Miami, FL, US
    serp_jobs.job_card.full_time
    Job Title : Supervisor Operations- Cold Food Work Location Type : On-Site .LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    Skechers • Miami, Florida, USA
    serp_jobs.job_card.part_time
    We offer a casual and creative atmosphere where for over 30 years Skechers has been renowned for its lifestyle performance accessories and apparel collections for the whole familycelebrated for sty...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Head of Operations Management (m / w / d)

    Head of Operations Management (m / w / d)

    LSG Sky Chefs • Miami, FL, US
    serp_jobs.job_card.full_time
    Job Title : Supervisor Operations- Cold Food Work Location Type : On-Site .LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Operations Manager

    Operations Manager

    JLL • Miami, Florida, USA
    serp_jobs.job_card.full_time
    JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager of Revenue Operations & Analytics

    Manager of Revenue Operations & Analytics

    Analytic Partners • Miami, Florida, USA
    serp_jobs.job_card.full_time
    Analytic Partners is a global leader in commercial measurement and optimization turning data into expertise for the worlds largest brands for almost 25 years. With clients in 50 countries and global...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted