Job Description
Job Description
Title of Role : Equipment Maintenance Manager
Department : Maintenance
East West Tea is seeking a talented, passionate, and experienced Equipment Maintenance Manager to join our Operations team! If you’re someone who takes pride in building strong collaborative teams, optimizing maintenance strategies, and supporting a mission-driven company rooted in service, wellbeing, and sustainability, this is the job for you!
The Equipment Maintenance Manager will be a hands-on leader who is experienced in a fast-paced manufacturing environment and is eager to make a meaningful impact by driving equipment, reliability, safety, and performance. This role focuses exclusively on production equipment, partnering closely with Safety, Quality, Production, Facilities, and Supply Chain to ensure equipment performance aligns with business goals. This is a key operational leader who supports safe, reliable, and efficient production by developing and executing a world-class maintenance strategy.
WHO WE ARE :
We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.
We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.
OUR INVESTMENT IN YOU :
- We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
- This position is located in Eugene, Oregon.
- As a certified B Corp, we’re a company that lives our values every day.
- We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
- We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
- Our Nourish Market provides employees subsidized healthy lunch and snack options.
- We commit to our purpose in every aspect of our culture.
- We have employees that are committed to “Doing Good” in our community and around the world.
- We are a growing company with products that customers love.
- We believe in investing in you and your growth and development.
WHAT YOU’LL OWN :
Safety & Culture 15% of time
Build and model a culture of safety, both people and food, ensuring all maintenance activities follow best practices, in compliance with federal and local regulationsLead and develop a safety-minded team of technicians with an emphasis on hazard identification, LOTO compliance continuous learning, and root cause analysisPeople Management 20% of time
Performs all manager duties as performance evaluations, coaching and feedback, goal setting, engagement action planning, recognition and developmentLead, coach, and develop the Maintenance Technician team to meet Operations and Business strategiesEquipment Strategy and Reliability 35% of time
Develop and execute a site-wide equipment maintenance strategy focused on safety, product quality, uptime, reliability and cost managementEnsure equipment is properly maintained and in compliance with all internal policies and local, state, and federal regulations. Staying abreast of emerging changes in policy or regulationOwn and report on key maintenance KPIs including uptime, food safety, and PM complianceStandards and Controls 20% of time
Establish and maintain maintenance standards, including work instructions, SOPs, and troubleshooting guidesOversee technician training and certification to ensure skills match equipment and compliance requirementsDrive consistent use of the CMMS for work order tracking, inventory control, and maintenance historySupports Company product projects with trials, test design and technical adviceBudget and Capital Expense 10% of time
Partner with Engineering on the selection, installation, and commissioning of new equipmentManage the maintenance operating budget, ensuring spending aligns with business objectives and cost efficiencyWHAT YOU KNOW AND HAVE EXPERIENCED :
Bachelors degree in Engineering or a related technical field preferred; equivalent experience in manufacturing maintenance may be considered5+ years of progressive maintenance or engineering experience in a manufacturing environment, ideally food, beverage, or CPGStrong working knowledge of mechanical, electrical, pneumatic, and PLC-based systemsDemonstrated experience leading technical teams and building development plansProficient in CMMS systems and maintenance KPI reportingLean Manufacturing background strongly preferredFamiliar with compliance / GMPs and CFR Part 111 / 117YOU’LL BE A GREAT FIT :
Strong critical thinking ability to navigate and solve complex problemsSolid work ethic, self-starter, and result-orientedNatural ability to develop strong, trusting relationshipsEnjoys collaborating with cross-functional partnersResponsible and a high degree of ownershipThrives in an ever-changing work environmentEffectively managing a multitude of work responsibilitiesBalances attention to detail and swift executionWHAT WE DO :
We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.
East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.