Field Operations Manager

Inizio Engage XDJackson, MS

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Multiple National Opportunities

Inizio Engage has a long-standing partnership with a worldwide leading pharmaceutical company to offer support for an expanding primary care product portfolio.

We are seeking a performance-driven Field Operations Manager to lead and support a high-performing team of Pharmaceutical Field Sales Representatives. These professionals are responsible for building strong relationships with healthcare providers and driving clinical demand for an innovative treatment portfolio. The Field Operations Manager will ensure operational excellence, guide recruitment and hiring efforts, and serve as the key liaison between the field team, internal departments, and client leadership.

What’s in it for you?

Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts / promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)
Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives

Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors

Track and report program performance metrics, goals, and timelines in collaboration with senior leadership

Identify client needs and develop creative, effective solutions to support business success

Assist in the development of quality improvement initiatives to increase field efficiency and service levels

Coordinate the recruitment, interviewing, and hiring of new field team members

Conduct onboarding, training, and performance management to ensure team effectiveness

Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates)

Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times

What do you need for this position?

Bachelor’s degree

Minimum 2 years’ experience in a similar field-based Operations Manager or Sales Leadership role

Experience in pharmaceutical or healthcare-related sales management preferred

Proven ability to recruit, develop, and lead field-based teams

Valid driver’s license and clean driving record

Ability to travel up to 20% of time as required (some districts could be more than 20%)

Overnight travel required

Ability to work independently and use sound judgment when managing escalated issues

Proficiency in Microsoft Office and CRM platforms

serp_jobs.job_alerts.create_a_job

Operation Manager • Jackson, MS