Departmental Technician 10 - Employee Engagement & Quality Division

Departmental Technician 10 - Employee Engagement & Quality Division

Salary : $2,120.80 - $2,844.80 Biweekly

Location : Lansing, MI

Job Type : Permanent Full Time

Remote Employment : Flexible / Hybrid

Job Number : 2301-26-EEQ001

Opening Date : 10 / 29 / 2025

Closing Date : 11 / 9 / 2025 11 : 59 PM Eastern

Bargaining Unit : UNITED AUTO WORKERS (UAW)

Position Duties :

This position serves as the recognized resource for document ADA accessibility; the position works with bureau work areas to ensure internal reference documents, internal training documents, procedural documents, and job aids comply with federal guidelines for ADA accessibility. This position serves in a supporting role for the division, filling the roles of technology support liaison, selections liaison, and training facilitator. This position helps to create internal procedural documents (electronic form), surveys, job aids, and training aids; these can be fill-able PDF forms, Microsoft Forms surveys, Microsoft Word documents, Excel spreadsheets, and other items as needed for use by both internal staff and external customers; the position supports Employee Experience Section staff with weekly reporting, content management, and archiving requirements for procedures in the electronic knowledge base, and provides support for the Bureau of Quality and Customer Experience staff in development, implementation, and ongoing management of programs and policies as needed.

Appointment Type / Benefits :

This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.

Required Education and Experience :

Education typically acquired through completion of high school. Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service. Alternate Education and Experience : Departmental Technician 10 Possession of a Bachelor's degree and one year of professional experience may be substituted for the experience requirement.

Additional Requirements and Information :

You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results. Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment. The use of AI (Artificial Intelligence) in the selections process (i.e. application, written exercises, cover letter, etc.) with MDOS is not permitted. If it is substantiated that AI was used in the process, your application will be removed from consideration.

Accommodations :

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below :

Insurance Benefits : The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working.

Retirement Programs : The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years.

Vacation and Sick Leave : Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave : Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays : Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs : Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential : Employees in the guard or reserves may also qualify for supplemental pay benefits if military pay during qualifying duty is less than normal state pay.

Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs : In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness : Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify.

Tuition Reduction : Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development : To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules : Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times : Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky parkjust for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.