Casino Cashier

Description :

As a casino cashier, you will play a vital role in providing friendly and efficient service to customers in a video poker game room. Your responsibilities include ensuring exceptional customer service, managing cash transactions accurately, maintaining a clean environment, and promoting special promotions within the casino. You will be responsible for operating your assigned bank in accordance with company policies, ensuring organized contents for easy counting during shift changes.

Key Responsibilities :

• Welcome customers warmly, provide efficient service, and address inquiries promptly while expressing gratitude for their business.
• Operate the cash bank following company standards, maintain accurate cash levels, and adhere to laws and policies on age-restricted products.
• Ensure availability of fresh food and beverages and maintain cleanliness and appearance standards in the casino.
• Implement safety and security protocols, promptly report any issues, and promote special promotions to customers.
• Assist customers in understanding how to play the games on the machines.
• Handle customer requests, complaints, and vendor concerns professionally, report incidents promptly.
• Follow company policies and procedures and maintain quality standards in all tasks.
• Be flexible with your duties and schedule to support the casino's operational needs.
• Uphold and embody the company's core values consistently.

Qualifications :

Required Certifications and Licenses :

It is crucial for the cashier to maintain valid State and Parish Certifications and / or Licenses while on duty. Ensure you possess the following certifications :