RCM Manager

Emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, HealthTech, and technology firms. Headquartered in Nashville, Emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With nearly 3000+ professionals globally, Emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients.

Role : RCM Manager / Engagement Manager

Location : Salt Lake City, Utah

Role Overview

We are seeking an experienced Engagement Manager with strong expertise in US Healthcare Revenue Cycle Management (RCM) to lead client engagements, manage stakeholder relationships, and drive operational excellence for our customers. This individual will serve as a trusted advisor to healthcare provider and payer leadership teams, ensuring successful delivery of business outcomes.

Key Responsibilities

• Act as the primary point of contact for customer leadership, ensuring consistent alignment with business goals and expectations.
• Manage and nurture relationships with key stakeholders across payer and provider organizations.
• Lead client engagements, including scoping, planning, execution, and performance monitoring.
• Document, analyze, and translate business requirements into actionable solutions.
• Provide insights and recommendations to optimize RCM processes and overall healthcare business operations.
• Collaborate with internal and client teams to identify opportunities for process automation and digital enablement (automation experience preferred).
• Develop and deliver business performance reports and presentations to customer leadership.
• Ensure engagement governance, risk management, and delivery excellence.

Qualifications

Emids is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.