Program Director

Program Director

The Program Director is accountable for successful sales & delivery of CXM's client accounts. You will collaborate with sales, client management and project management across dentsu's creative, media and customer experience management service lines and across CXM's, Experience and Commerce (experience & commerce, loyalty and messaging) and Data & Technology Strategy practice areas to win and deliver client engagements.

You will partner with the Solutions Team and Practice Area delivery leadership to define the vision and evolve the program management capability within CXM for winning and delivering large-scale, multi-disciplinary client engagements. Specifically, you will be responsible for delivery across dentsu's end-to-end client lifecycle from RFP response to client sunsetting. This is a remote position, reporting to VP, Program Director.

In the sales process :

• Tailor engagement model frameworks and cross-service line approaches to client contexts for pitch decks, RFP responses and in in-person pitches to prospective clients.
• Craft approach and timeline for engagement model (team structure, process / approach, toolset) definition and pricing for client pitches.
• Partner with finance, client engagement and practice area delivery and operations to model the team and price new client business.
• Design the engagement model for our client engagement team models & structures, workstreams, processes and toolset.

Upon award of client engagement :

Deliver the work :

Responsible for :

New Business Pursuits (Organic Growth) :

Delivery Excellence :

Qualifications :

The annual salary range for this position is $136,000-$219,650. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include :

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

Location : USA - Remote - Maryland

Brand : Merkle

Time Type : Full time

Contract Type : Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

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