Solutions Specialist

Are you someone who never rests on their laurels always strives to go above and beyond and is committed to keeping your PROMISES Do you appreciate a company culture that is open fosters work-life balance and a dynamic team environment Then Old Dominion is the home for you. We take pride in being the best in the industry and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

The Solutions Specialist plays a vital role in connecting clients with efficient tailored logistics solutions at Old Dominion Freight Line. This position combines business-to-business sales strategic planning and problem-solving while fostering lasting partnerships. With a focus on relationship-building and innovative solutions this role thrives in a dynamic fast-paced environment that values growth and exceptional service.

A Solutions Specialist will be required to obtain a maximum volume of profitable freight in his / her territory. The Solutions Specialist must provide responsive customer service and coordinate with operations to exceed their expectations. A Solutions Specialist will serve as the customers point of contact through in person meetings to help meet their logistical needs. Must have 2 years in B-B (Business to Business) sales or equivalent.

Primary Responsibilities

• Travels throughout assigned territory to meet customers in person on a regular basis and cultivates a good relationship with all traffic persons purchasing agents production supervisors sales representatives executives distributors and agents who influence the decision on routing traffic
• Keep the customer informed of new service points and improvements in company service
• Assist the customer with obtaining a rate agreement and submit the request to our pricing coordinators through the T-1 Pricing information form
• Regularly check on major accounts to ensure we are meeting our On-Time service promises
• Complete reports of monthly customer activities to identify their current level of business
• Provide information on rates and rate changes
• Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers
• Maintain a positive relationship with drivers in his / her area and discuss possible leads
• Communicate customers equipment requirements and hours of service to the service center operations
• Inform the customer of our Speed Service and Expedited abilities
• Manage transportation and entertainment expenses in an expense report that is submitted weekly
• Keep a record of your daily sales calls and enter them in our computer system
• Handle customer complaints through the appropriate channels
• As a condition of employment employee must maintain a valid Drivers License with Satisfactory Driving Record including no more than (4) moving motor vehicle violations or chargeable accidents or combination thereof within (3) years preceding the date of application with no more than (2) moving motor violations in the (12) months preceding the date of application; and no convictions of driving under the influence of alcohol (DWI DUI DWAI) within (4) years preceding the date of application.

Job Qualifications

Education :

Experience :

Working Days :

MondayTuesdayWednesdayThursdayFridaySaturdaySunday

Working Shift : AM / PM

Work Days and Shift are estimates and are subject to change at any given time based on job scheduling and / or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family you and your family are eligible to receive :

Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and / orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and / or veteran status or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process please click here for contact information.

Required Experience :

IC

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full-Time

Experience : years

Vacancy : 1