Director of Admissions

POSITION TITLE : Admissions Director

REPORTS TO : Nursing Home Administrator

DEPARTMENT : Administrative (Admissions)

The primary responsibility of your job position is to obtain required information and admit residents in an efficient manner following the current federal, state and local standards, guidelines and regulations that govern long term care and assisted living facilities . You are entrusted to ensure that the highest degree of quality care can be provided to our residents at all times .

KEY RESPONSIBILITIES :

• Working with residents and families on admissions 85% of time
• Interview residents, guardians, family members or responsible parties and obtain required admission information and signatures
• Give tours of the facility to all interested parties including residents, family members and community referrals sources and guests
• Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contract, etc.)
• Collect, assemble, and check admission papers
• Admit residents in accordance with established policies and procedures
• Prepare identification records for residents
• Maintain a current listing of all residents and assigned room numbers
• Track inquiries, denials, rejections, admissions and related information into the appropriate programs
• Abstract information from records as authorized / required for insurance companies
• Review and explain to the resident, and / or guardian, room rates, billing procedures, guest privileges, resident care procedures, etc
• Maintain a resident waiting list
• Work with the Administrator to identify and develop an Admission Support Team, to include Administrator, department heads, etc
• Assist with implementation of the Marketing Plan tactics to include special events targeted at community education, establishing facility as the expert in skilled nursing, specialty programs, and rehabilitation care
• Monitor and evaluate customer satisfaction surveys
• Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors
• Perform all other duties, as assigned

TALENT :

Relationship Building

Have a caring attitude and sincere interest in others

Demonstrate friendliness and enthusiasm

Build relationships with all types of people

Influencing

Communicate effectively

Executing

Self-directed

Ability to organize and prioritize

Ability to exercise judgment and display understanding

Detail oriented and follow through

Strategic Thinking

Solve problems effectively

Creative in coming up with options and variety

Curiosity and desire to learn

SKILLS AND KNOWLEDGE :

EDUCATION AND EXPERIENCE :

JOB TRAINING :

WORK ENVIRONMENT :

PHYSICAL AND SENSORY REQUIREMENTS

OTHER :