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Fashion Advisor - Nordstrom Mall of America
Fashion Advisor - Nordstrom Mall of AmericaCHANEL • Minneapolis
Fashion Advisor - Nordstrom Mall of America

Fashion Advisor - Nordstrom Mall of America

CHANEL • Minneapolis
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About the role :

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

What impact you can create at CHANEL :

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

You are energized by :

  • The history and heritage of The House of CHANEL
  • Being truly service minded
  • Utilizing your fashion expertise to inspire others
  • Building collaborative partnerships and relationships in a team-focused environment
  • Fostering a meaningful client experience centered around inclusion and connection
  • Appreciation for art, beauty, and luxury

    • What you will bring to the team :

  • Ability to thrive in a team environment and work collaboratively
  • Understanding of, and passion for client experience
  • Excellent communication skills
  • Foreign language skills are preferred but not required
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL

    • Position Logistics :

  • Minimum 3 years of related experience
  • Minimum High School Diploma
  • Ability to lift 15 lbs.
  • A flexible schedule with the ability to work late nights, weekends, and some holidays
  • Front of House Fashion :  Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

    • Compensation :

  • The anticipated hourly rate range for this position is $27.35 to $34.28 per hour. Base compensation is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

    • Benefits and Perks :

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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    Advisor Mall America • Minneapolis

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