Senior Manager - Mortgage Client Services

FICO

FICO (NYSE : FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

If you're looking for your next opportunity to make a meaningful business impact across the mortgage industry, bring business expertise to FICO's Scores division, where you will partner with banks and non-bank lenders helping them grow and help customers. FICO's Scores unit is home to the world's #1 credit score the FICO Score that powers over 10 billion decisions each year.

What You'll Contribute

• Serve as a trusted advisor and Subject Matter Expert (SME) to our most strategic clients.
• Cultivate and maintain effective working relationships with a variety of Mortgage client stakeholders, including Executives / CROs, Product Leaders, Pricing Leaders, and operational management.
• Communicate relevant information effectively to diverse audiences and translate subject matter terminology into business terms.
• Lead discussions and create solutions in client sessions, internal meetings and industry events.
• Proactively work with customer CXOs and executives to understand their most pressing business issues and successfully position FICO Scores.
• Work with internal teams from solution conceptualization to successful closure, including contract review.
• Create deal-specific competitive analysis and conduct solution overview and detailed planning as required.
• Support the development, testing, and implementation of client solutions based on FICO products, with emphasis on upgrading clients to the latest version of the FICO Score.
• Develop industry strategy and targets by client and product / solution offering for strategic clients.
• Support creation of thought leadership white papers, executive briefings and industry symposium presentations.

What We're Seeking

Our Offer to You

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide :

Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and / or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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