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Clinical Assistant

Clinical Assistant

Glades TalentPompano Beach, FL, US
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Job Description

Job Description

JOB TITLE : Clinical Assistant _

Description : Responsible for clerical and support functions of the Clinical Manager Department.

JOB DUTIES / KNOWLEDGE

  • Triages patient calls and facilitates patient inquiries and requests.
  • When instructed to do so, provides verbal e-mail and written communication to inform the

appropriate persons of the disposition of the actions of the Patient Services Manager.

  • Assures that all information concerning patient / family / proxy, staff and vendor complaints is

    • disseminated to the appropriate person in a confidential manner.

  • Completes the required documentation to assure that all activities are appropriately noted.
  • Performs all clerical duties necessary to support the efforts of the Patient Services Managers.
  • Participates in data collection for patient surveys.
  • Assist PSM in follow-up with Nurses regarding documentation and compliance issues.
  • Performs all related duties to enable the efficient operations of the agency.

    • JOB PERFORMANCE

  • Demonstrates ability to perform quality and effective services.
  • Demonstrates ability to set and meet objectives, and to find increasingly efficient ways to perform

    • task.

  • Completes work, and documentation with accuracy and within agency time frames.
  • Requires minimal supervision and is self-directed.
  • Understands the delivery of service within home care.

    • QUALIFICATIONS

  • Excellent customer service skills.
  • High School Diploma.
  • Experience in health care or a related field.
  • Effective verbal and written communication.
  • Sound judgment and critical thinking abilities.
  • Excellent organizational and interpersonal skills.
  • Computer literacy.
  • Bilingual a plus.
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    Clinical Assistant • Pompano Beach, FL, US