Talent.com
Team Leader
Team LeaderIndianapolis Staffing • Indianapolis, IN, US
Team Leader

Team Leader

Indianapolis Staffing • Indianapolis, IN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

H&R Block Team Leader

Our company at H&R Block believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day as you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining us as a team leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had :

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a tax professional

What you'll bring to the team :

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at www.blockbenefits.com.

    The community you will join :

    At H&R Block, we remain committed to building a connected culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on best companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    serp_jobs.job_alerts.create_a_job

    Team Leader • Indianapolis, IN, US

    Job_description.internal_linking.related_jobs
    Team Leader

    Team Leader

    Carrols Corporation • Westfield, IN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    West- Team Leader Prop Shaft / Finishing-2nd Shift - Columbus, IN

    West- Team Leader Prop Shaft / Finishing-2nd Shift - Columbus, IN

    NTN Bearing of America • Columbus, IN, United States
    serp_jobs.job_card.full_time
    Job Title : Prop Shaft Team Lead / Finishing 2nd Shift.Report To : Prop Shaft Supervisor.The team leader monitors and coordinates team activities. Give importance to individual members and the overall ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    H&R Block • Indianapolis, IN, US
    serp_jobs.job_card.full_time
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Lead

    Team Lead

    Tempur Sealy • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Audit Team Lead

    Audit Team Lead

    Old National Bank • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    Join Old National Bank as an Audit Team Lead, where we have been serving clients and communities since 1834.With approximately $70 billion in total assets, we are a regional powerhouse committed to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Crew Lead

    Crew Lead

    Circle K Stores • Indianapolis, Indiana, USA
    serp_jobs.job_card.full_time
    Tri-State BU - Region 03 - Market 03 : 5201 North Keystone Avenue Indianapolis Indiana 46220.Lead Customer Service Representative. We want you to join our team as a Customer Service Representative.I...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Solution Line Manager - Data Centers

    Solution Line Manager - Data Centers

    Belden Inc. • Carmel, IN, United States
    serp_jobs.job_card.full_time
    Select how often (in days) to receive an alert : .Select how often (in days) to receive an alert : .Solution Line Manager - Data Centers. Remote, US All Areas, United States, 46302 .Propel your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader- Maintenance

    Team Leader- Maintenance

    Precinmac • Indianapolis, Indiana, USA
    serp_jobs.job_card.full_time
    This person is responsible to provide leadership and management for the department providing maintenance functions for the facility including building utility systems equipment maintenance and buil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Lead, Customer Care (Must live in Indiana)

    Team Lead, Customer Care (Must live in Indiana)

    CareSource • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    The Team Lead, Customer Care is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. Conduct regularly scheduled coaching conve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Edinburgh, Indiana, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Team Leader

    Associate Team Leader

    Indianapolis Staffing • Indianapolis, IN, US
    serp_jobs.job_card.full_time +1
    Our Company At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Team Member

    Lead Team Member

    Sheetz, Inc • Perry Village, PA, US
    serp_jobs.job_card.full_time
    Additional Job Info : Additional $1.Overview : Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependabl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Analyst Demand Response Team

    Senior Analyst Demand Response Team

    MISO Energy • Carmel, IN, United States
    serp_jobs.job_card.full_time
    As a Demand Response Team Senior Analyst, you’ll dive deep into the performance and behaviors of these emerging resources, evaluate market efficiency, and influence how they participate in the whol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Analyst Demand Response Team

    Senior Analyst Demand Response Team

    MISO • Carmel, IN, United States
    serp_jobs.job_card.full_time
    As a Demand Response Team Senior Analyst, you'll dive deep into the performance and behaviors of these emerging resources, evaluate market efficiency, and influence how they participate in the whol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Full Time Team Leader Keyholder

    Full Time Team Leader Keyholder

    Vera Bradley • Edinburgh, Indiana, USA
    serp_jobs.job_card.full_time
    As a Team Leader - Keyholder you.You motivate the team to provide an amazing shopping experience.You build brand loyalty with every customer interaction. You are committed to making the world a brig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Burger King • Carmel, IN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Analyst, Deal Structuring

    Senior Analyst, Deal Structuring

    Rubrik • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. This role will work closely with sales and sales leader...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Team Lead, Engineering Maintenance

    Team Lead, Engineering Maintenance

    Novartis Group Companies • Indianapolis, IN, United States
    serp_jobs.job_card.full_time
    At Advanced Accelerator Applications, a Novartis company, we are committed to leading innovation in nuclear medicine and delivering the next generation of targeted radioligand therapy to cancer pat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted