Service Business Development Coordinator

The Krause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 4states (Georgia South Carolina North Carolina and Florida)

What we offer :

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations Holiday Pay PTO pay
• Career advancement opportunities promote from within
• Discounts onproducts and services
• Family owned and operated
• Long term job security

Responsibilities

Answer customer calls and establish follows-up with service appointments

Respond quickly to internet phone and live chat inquiries using email scripts and templates

Provide customers with initial product information and direct them to the appropriate dealership resources

Present initial financing options based on customer needs

Follow up with leads that are not ready to make an appointment or no-show

Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management

Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid drivers license

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

IC

Key Skills

Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development

Employment Type : Full-Time

Experience : years

Vacancy : 1