POSITION SUMMARY :
Be the first smiling face for patients, family members and visitors – be our Receptionist!
DUTIES & RESPONSIBILITIES :
- Answer and direct incoming calls
- Take / deliver messages to personnel
- Answer questions for callers regarding the organization including address, directions, etc.
- Welcome on-site visitors, assist them appropriately, and always provide excellent customer service to both the visitors and fellow staff members.
- Perform other administrative or clerical duties such as filing, photocopying, and collating as needed.
QUALIFICATIONS & REQUIREMENTS :
Must have a minimum High School diploma or equivalent G.E.DMust have 1-3 years of relevant experience, preferably in a healthcare environmentMust have excellent phone etiquette, communication skills, and customer service skillsMust have working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite, or similar programsIdeal candidate is outgoing, upbeat, organized, and demonstrates excellent customer services skills