Field Engineer (Atlanta)

Job Overview :

We are seeking a highly capable Field Engineer who thrives in client-facing environments and has a strong background in networking and end-user support. This role plays a critical part in the success of Cortavos managed service delivery model handling everything from complex onsite issues and installations to remote troubleshooting and documentation. This position demands the ability to handle multiple projects concurrently and respond positively to sudden changes in priorities.

The Field Engineer represents Cortavo directly with clients and their end users, and is expected to demonstrate technical proficiency, clear communication, and an ability to adapt to evolving needs and schedules.

This is a hybrid field role requiring :

• Onsite support at client locations at least once per week (or more, based on the discretion of the hiring manager)
• Travel on short notice to other client sites when needed
• Occasional overnight travel, including multi-day deployments
• When not onsite, the Field Engineer will provide remote support and collaborate with internal teams to close tickets and improve documentation.

This role has dual reporting to the Service Delivery Manager and the Service Delivery Team Lead.

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Preferred Qualifications :

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