Assistant Branch Manager - Maryville Branch

Assistant Branch Manager - Maryville Branch

Job Category : Retail

Requisition Number : ASSIS002520

Location : Maryville, TN 37801, USA

Description

The deadline to apply for this opportunity is December 15, 2025. This position is based at our Maryville Branch at 2441 US Highway 411 S Maryville, TN 37801.

Job Description : Assists Branch Manager with the daily operations of a full-service Credit Union branch serving as backup when needed and providing leadership and guidance to employees. Ensures the branch is in compliance and contributes to the growth plans of the branch and Credit Union by providing friendly member service, handling member issues, and offering additional products and services to benefit members.

Essential Functions and Responsibilities :

• Receives and processes member financial transactions including new accounts and account maintenance, account disputes, loan requests and loan maintenance, debit cards, safe deposit box requests, money transfers, and other teller transactions as needed; identifies sales opportunities and recommends products and services to members as appropriate; answers questions; serves as Branch Manager / Head Teller when needed.
• Assists with ongoing employee development, mentoring, and employee performance evaluation. Conducts meetings, staff training, schedules employees, and reviews daily timesheets.
• Audits and maintains proper controls on branch and employee security, Safe Deposit Boxes, and all cash. Maintains compliance with established Credit Union policies and procedures.
• Assists internal departments and members with account research requests and delivers information to employees and / or members involved.
• Assists with buying and selling cash to and from tellers. Maintains vault and cash dispense machines when the vault custodian is not available. Files daily branch and negotiable instruments reports.
• Assists with staffing needs, including hiring and training within the branch, as needed.
• Maintains all department office supplies and communicates with outside vendors.
• Participates in community events as appropriate outside the Credit Union.

Required Experience : Two or more years of customer service and sales experience is required. One or more years of leadership and / or supervisory experience, preferably in a financial institution, preferred. One or more years of financial services experience preferred.

Education : A high school education or GED required. A two-year college degree or completion of specialized course of study in a related field preferred.

Other Skills Required :