Medical Billing / Insurance Specialist & Front Desk Support

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits & Perks :

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Benefits

Job Summary :

We are seeking a dedicated and detail-oriented Medical Billing / Insurance Specialist & Front Desk Support team member. This dual-role position involves managing insurance claims and billing processes while also providing support at the front desk to ensure a smooth and welcoming patient experience.

As a Billing Specialist , you will handle insurance-related inquiries, process documentation, and collaborate with clients and providers to ensure accurate billing. As Front Desk Support , you will assist with scheduling, patient check-in / check-out, and general administrative duties.

The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable communicating over the phone and in person.

This is a specialty medical practice with a professional, patient-centered environment and a supportive team culture. If youre looking for a collaborative and balanced workplace, we encourage you to apply.

Responsibilities : Billing & Insurance

• Assist clients with processing insurance claims through private insurance, Medicaid, and Medicare
• Verify insurance information and update patient records
• Accurately process necessary insurance forms and documentation
• Collaborate with physicians offices and hospitals to obtain billing and charge information
• Enter billing and payment information into the system without errors
• Follow up on outstanding claims or payments as needed

Front Desk Support

• Check patients in and out for appointments
• Schedule, reschedule, and confirm appointments
• Answer phones, assist clients with questions, take messages, and screen calls
• Collect co-pays and process payments
• Maintain a welcoming and organized front desk area
• Adhere to HIPAA guidelines and maintain the highest level of confidentiality

Qualifications :

• Strong customer service and communication skills
• Previous experience in medical billing and coding required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with QuickBooks preferred
• Excellent organizational and multitasking abilities
• Strong attention to detail and accuracy
• Ability to maintain professionalism and discretion in a healthcare setting
• Comfortable working both independently and collaboratively as part of a team