Position : Infrastructure Architect
Duration : 6 Month Contract to Hire
Location : Naperville IL (Hybrid 3 days onsite / 2 days remotely)
Role Overview :
We are seeking a highly skilled and proactive Infrastructure Architect to lead incident management and technical problem-solving efforts across our enterprise systems. This role requires a hands-on leader with deep technical expertise strong communication skills and the ability to operate under pressure in a fast-paced production environment.
Key Responsibilities :
- Incident Management & Resolution
Lead and coordinate high-severity incident response and root cause analysis.
Facilitate technical war rooms and drive resolution across cross-functional teams.Provide clear timely updates to stakeholders and leadership during outages or critical issues.Technical LeadershipGuide troubleshooting sessions involving AWS Cloud Salesforce databases and networking infrastructure.
Analyze complex infrastructure issues and propose creative actionable solutions.Collaborate with vendors to evaluate options and recommend the best course of action.Infrastructure & Cloud ExpertiseDesign and support scalable secure and resilient cloud infrastructure (primarily AWS).
Understand and troubleshoot across systems including :AWS Cloud Services (Must have it)
Azure Cloud Service (Preferred)Snowflake Cloud (nice to have)Salesforce platform (Preferred)Relational and NoSQL DatabasesDatadog monitoring and observability toolsCisco networking (switches routing connectivity)Operational ExcellenceBring strong production support experience including after-hours availability when needed.
Monitor system health and performance and proactively address potential issues.Maintain and improve incident response playbooks and escalation procedures.Communication & LeadershipCommunicate effectively with technical and non-technical stakeholders.
Provide leadership in planning prioritizing and executing infrastructure initiatives.Mentor junior engineers and foster a culture of accountability and continuous improvement.Required Qualifications :
10 years of experience in IT infrastructure cloud operations or related roles.Proven experience leading incident response and technical troubleshooting.Strong hands-on knowledge of :AWS (EC2 VPC S3 CloudWatch etc.)
Salesforce administration and integrationDatabases (SQL NoSQL)Datadog or similar observability platformsCisco networking (switches VLANs routing)Familiarity with programming / scripting (Python Bash etc.) and infrastructure-as-code tools.Excellent analytical problem-solving and decision-making skills.Strong leadership and stakeholder management capabilities.Willingness to work extended hours during critical incidents.Preferred Qualifications :
Experience working in a hybrid cloud environment.Exposure to DevOps practices and CI / CD pipelines.Prior experience in a consulting or vendor-facing role.Key Skills
Ruby,Disaster Recovery,Active Directory,SOA,Cloud,IaaS,PowerShell,AWS,Infrastructure,Linux,VPN,Hyper-V,VM,IP,Identity
Employment Type : Full-time
Experience : years
Vacancy : 1