Epic Training Specialist - Dean McGee Oklahoma Health Center

Job Description

The EHR Trainer I is a Credentialed Trainer who plays a pivotal role in ensuring the successful implementation and adoption of the Epic EHR system within OU Health.Acting as the face of Epic to employees at OU Health, this position collaborates with various departments, EHR Trainers and EHR Application teams to deliver effective training programs that empower staff to effectively utilize Epic in their daily workflows.

Essential Responsibilities

Deliver end user training in the classroom or virtually. Presenting information in a clear and interesting manner that captivates the audience’s attention

Answering questions and resolving challenges from class participants.

Lead training in a professional and engaging way to ensure everyone can use Epic efficiently and as it was designed.

Work with EHR Trainer II to make sure training environment is working as expected and that all training collateral (tip sheets, lesson plans, exercise books) are up to date and relevant, especially considering continual Epic upgrades.

Become credentialed in many Epic applications and stay up to date on the workflow and functionality to maintain credibility and professionalism with learners.

First line of support if something isn’t working correctly.

Collaborate with EHR Trainer II to escalate unintended changes in the training materials.

Work with other Trainers to make sure all training is top tier.

Willingness to pitch in where needed to make sure all Epic users have the needed tools in their tool belt to use Epic well and deliver exceptional care.

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

Education Requirements : Bachelor’s Degree required.

Experience Requirements : 0-3 years of relevant IT or clinical experience required.

License(s) / Certification(s) / Registration(s) Required :

Specific application module credentialing required within 3 months of hire.

Knowledge / Skills / Abilities Required :

Excellent analytical, organization and communication skills

A willingness to learn and a passion for training healthcare professionals

Skill and experience in adult education

Strong public speaking skills

Ability to develop and deliver formal presentations

Enthusiasm to put forth extra effort when required, including demonstrating determination when faced with obstacles and adversity

Ability to work independently and within teams

Ability to solve problems and understand customer needs

Basic understanding of clinical workflows and terminology

Must be able to drive personal vehicle to assigned sites to complete work

Ability to travel in and out of state on occasion