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Informatics Consultant (IC)

Informatics Consultant (IC)

New York Life Insurance CoNew York, United States
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Informatics Consultant (IC)Job Requisition ID : 91933

Location Designation : Fully Remote

Group Benefit Solutions deliverprehensive insurance and absence management solutions for mid-sized and largepanies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Overview :

The Client Informatics organization ismitted to providing employer clients with reporting, analytics, and consultation that is relevant and actionable. A key enabler of this mission is the Client Consulting and Analytics team. This client-facing team provides expert consultation to New York Life GBS's largest clients. This is aplished through best-in-class reporting and analytics that demonstrate the value of GBS products and services to facilitate strategic decision-making.

As an Informatics Consultant (IC), you will be responsible for providing analytical support to GBS's largest clients. The Informatics Consultant plays an integral role in the client relationship with GBS by partnering with Account Management to provide client reporting, analytics, and the development of the consultative message. In addition to directly supporting the account management process, this role is instrumental in the design and development of new reporting content and the consultative approach.

What You'll Do :

Provide consultative support for assigned book of business :

  • Develop Consultative Analytic Reports for GBS National Account clients, with a primary focus on disability, absence, voluntary benefits, and life products.
  • Use claim data analysis methodology which leads to the identification of actionable trends for clients
  • Use key standard and customized rmendations on increasing productivity and decreasing incidence, absenteeism and cost on an individual client and standard process basis. These rmendations should be aligned with key products and services being targeted in GBS's value proposition across all lines of business
  • Troubleshoot any issues or problems with the data
  • Develop and cultivate a partnership with Account Management, Underwriting, Operations and other business partners, centered on individual clients and strategically advising clients on elements that will allow them to reduce health, absence and productivity risk
  • Lead the presentation of data and rmendations for clients requesting Tier 1 services
  • Work with Account Management to prioritize and schedule client reports and meetings in concert with overall guidelines for capacity and timing
  • Provide reporting within current designed process and capabilities across multiple products

Lead the development of new reporting and analytics capabilities :

  • Work in concert with other stakeholders (including Account Management, Underwriting, Product, and Claims) to develop analytics concepts that effectively identify key trends and opportunities, and are well received by clients.
  • Identify key strengths and weaknesses in the current reporting model based on client, broker, underwriting, and account management interaction across the GBS book of business
  • Create reporting capabilities and concepts that demonstrate GBS's value proposition, and that enable GBS to achieve a market-leading position in wellness, absence management and productivity
  • Partner with other key stakeholders to identify marketplace trends and update analytics strategy

    • Partner with key stakeholders :

  • Provide high level data to identify candidates for Case Studies and / or to examine client performance at a summary level
  • Ensure support of key Analytics / Research Projects led by GBS informatics - by consultative reporting team
  • Support the development of more effective reporting and diagnostics for integrated reporting
  • Support operational improvement initiatives based on trends identified through data analysis
  • Provide training and expert advice to key business partners - sharing tools and techniques related to consultative analysis

    • What you'll bring :

  • Bachelor's Degree is required : preferred fields include math, economics,puter science, information systems, engineering, or related fields; advanced degree or designation preferred
  • Strong technical skills in SQL (SAS, Redshift, MS SQL) and Data Visualization (Tableau, PowerBI) required. Statistical programming in Python or R preferred.
  • 5+ years of demonstrated business results in an analytic and consulting capacity, with the ability to translate business questions into analytical plans
  • Strong project management skills
  • Strong presentation and storytelling skills
  • Knowledge of Group Disability products preferred

    • Capabilities : Customer Focus :

  • Demonstrate passion for and dedication to anticipating and meeting the expectations and requirements of customers
  • Lead client discussions and effectively represent subject expertise

    • Analytical / Synthesizing :

  • Manage the synthesis of large data-sets into meaningful information used to drive action
  • Determine opportunities and identify solutions to improve capabilities
  • municate analytical findings / gaps / solutions to senior management at client organizations
  • Prepare account team for client interactions by ensuring a clear understanding of informatics capabilities

    • Technical :

  • Required knowledge of Analytics and BI Tools (Database design, SQL, Tableau, PowerBI, Access, Excel, PowerPoint, SAS)
  • Understand detailed technical processes and create project specifications to support ongoing improvement of GBS's reporting and analytics capabilities

    • Ability to Collaborate :

  • Demonstrated ability creating professional relationships
  • Effectively partner with and influence a cross-functional team

    • Organization Influencing :

  • Educate account teams and sales leadership so that they better understand performance metrics and manage client needs / demands.
  • Influence business partners in a way that drives earnings and membership growth

    • It is rmended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above.

    LI-KH1

    LI-REMOTE

    Pay Transparency

    Salary range : $80,000 - $117,500

    Overtime eligible : Exempt

    Discretionary bonus eligible : Yes

    Sales bonus eligible : No

    Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

    Actual base salary within that range will be determined by severalponents including but not limited to the individual's experience, skills, qualifications, and job addition to base salary, employees may also be eligible to participate in an incentive program.

    Our Benefits

    We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of hereto discover more about ourprehensive benefit options or visit our NYL Benefits Site.

    Our Diversity Promise

    We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in everymunity. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

    Recognized as one of Fortune's World's Most Admiredpanies, New York Life ismitted to improving localmunities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of NewYorkLife.

    Job Requisition ID : 91933

    About NY Life Insurancepany

    Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years ofmitment to our employees, agents, policy owners, and themunities where we live and work. At New York Life you be a valued part of a weing, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

    As a Fortune 100pany and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

    You are our future, and wemit to investing in you accordingly.

    Visit our Linkedin to see how our employees and agents are leading the industry and impactingmunities.

    Visit our Newsroom to learn more about how ourpany is constantly evolving to meet our clients' and employees' needs.

    Required Legal Notices - All Candidates Please Click Here Job ID 91933

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