Call Center Agent

Are you driven by a passion for delivering outstanding customer service and making a meaningful difference? We're seeking a friendly, motivated, and goal-oriented individual to join our call center team. As a Call Center Agent , you’ll represent our company, assisting customers with their needs, addressing concerns, and offering solutions with a positive attitude.

Responsibilities :

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Build and maintain positive relationships with customers

Qualifications :

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual is a plus

Want to be considered for this opening as soon as possible? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title.

If you are not already registered, please call us at 713-680-9898 for immediate consideration.