Care Coordinator

Join us at LifeSpire of Virginia where we impact lives and build careers!  We are comprised of 5 nonprofit senior life plan communities, have over 1200 team members across Virginia, and believe strongly in our mission of empowering individuals with choices in purposeful living.

We have a collaborative and supportive team that supports work / life integration and personal development.  Together we can make a difference for residents and their families.  If you have strong benefit communication skills and a drive for excellence, we'd love to talk to you.

POSITION SUMMARY

The Care Coordinator manages the delivery of care to AgeSmart members. Maintains a working knowledge of all resources for seniors in our market area, including services provided by AgeSmart.  Maintains state of the art clinical assessment skills.

ESSENTIAL JOB FUNCTIONS

• Supports the Mission, Vision and Values of LifeSpire of Virginia as a true servant leader to all members and staff.
• Supports the strategic plan and direction of LifeSpire of Virginia.
• Schedules and complete pre-admission assessments of prospective members which may include a cognitive assessment, functional assessment, depression screen, nutritional and home assessment and level of care guidelines (ADL’s / IADL’s) on an as needed basis.
• Maintenance of individual vendor files and the referral process.
• Manages a caseload of members, including regular communication with members, assessments of needs, coordinating and scheduling services (both provided by the Plans and those not provided by the Plan).
• Initiates the member’s care plan and maintains detailed records of all member activity in the member’s file and EHR system.
• Activates care coordination for members and supervises the provision of care rendered by the credentialed vendor.
• Completes accurate and timely billing records for member caseload each month.
• Maintains up-to-date files on all resources available in the community for seniors.
• Represents AgeSmart at professional meetings, networking opportunities, community organization meetings etc.
• Always exhibits professionalism as a representative of AgeSmart and LifeSpire of Virginia.
• Maintains files that adequately record activity related to Member services to be used as a history for reporting, quality assurance measurements, new program offerings and other information as needed.
• Compiles a monthly report including, but not limited to, visits, amount of service provided by category, QA results, etc.
• Ensures that the confidentiality of member information is protected and always maintained.
• Monitors members’ satisfaction regularly to ensure the protection of AgeSmart’s reputation.
• Works collaboratively with all LifeSpire of Virginia team members.
• Other tasks as assigned

WORKING HOURS

General schedule is 8 : 30 – 5 : 00pm. Will need to attend evening functions on occasion. Will participate in the on-call rotation for evenings, weekends and holidays. Responds to after-hours emergencies on rare occasions, as needed.

GENERAL QUALIFICATIONS

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.