Inside Sales Representative II Hardware Sales

Sales And Customer Service Representative

Under general supervision, provides sales and customer service support to both retail and contractor customers utilizing knowledge of sales techniques and company product / service knowledge.

• Provides customer support to walk-in retail or contractor customers and responds to telephone and email inquiries from customers. Assists customers with issues such as product selection, pricing, availability, and refunds / exchanges.
• Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost, availability or specifications.
• Generates sales quotations requiring a working knowledge of company products, procedures and practices.
• Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.).
• Enters orders into computer system.

High School Diploma or General Education Degree (GED) and one (1) year sales experience; or equivalent combination of education and experience.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, status as a protected veteran or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource,

please call (214) 765-3990 or email ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.