Job Description
Job Description
WHO WE ARE
Epic Aircraft is a leading manufacturer of high-performance, all-carbonfiber, single-engine turboprop aircraft. Our commitment to innovation, safety, and excellence has established us as a key player in the aviation industry. Headquartered in the stunning city of Bend, Oregon, we offer a vibrant work environment surrounded by breathtaking natural beauty and outdoor recreational opportunities.We're seeking talented and creative individuals who are interested in pursuing a career in the aerospaceindustry.
WHAT YOU'LL DO
As a member of the Flight Operations Team, the Flight Training Administrator is responsible for the administrative and logistical aspects of the Epic Flight Training department. This includes information requests, coordinating training and other events while ensuring customers are well informed and taken care of. A successful training coordinator will continually strive to improve the processes by which the training program is administered.Other duties may include :
- Responding to email and telephone information requests
- Ongoing communication with customers related to training events
- Responding to onsite customer requests
- Schedule training events with customers
- Coordinate the training event schedule with aircraft deliveries
- Administer training events in Epic's training management system
- Administer accounts and course assignments on the learning management system
- Interface with the program manager to monitor training progress
- Distribute and manage training records
- Invoicing and paperwork as needed
WHAT YOU BRING TO THE TEAM
2+ years of experience working in a similar training roleAviation background / experience is preferredExtensive customer service experience is preferredHigh School Diploma or equivalentBasic computer skills, typing, email, Microsoft Office, and Google SuiteExperience with CRM platforms, especially HubSpot, is a plusAble to work as part of a team to ensure meeting quality standardsHigh standards for following instructions, work quality, and productivitySome lifting may be requiredSelf-motivated, self-disciplined, highly organized, and driven individualAble to work in a fast-paced environmentAuthorized to legally work in the U.S. for any company without sponsorship now or in the futureWHAT'S IN IT FOR YOU
On-the-job training and advancement opportunitiesCompetitive wages starting at $28-34 / hr.Shift : MondayFriday 07 : 30 am to 4 : 00 pmThree weeks of paid time off. Includes a paid week off between Christmas and New YearSeven paid holidaysDiscretionary year-end bonus100% paidhealth, vision, and dental benefits for employees & 50% for dependents401K retirement plan with a3% matchingprogramPay Increasesbased on performanceFriendly team environment and fun company eventsLocation : Epic Headquarters, Bend, OregonNote : Relocation assistance is not provided for this positionEpic Aircraft does notaccept 3rd party staffing / hiringsolicitation requests