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Senior Technical Program Manager

Senior Technical Program Manager

Divisions Maintenance GroupCincinnati, Ohio
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Description

Title :   Sr. Technical Program Manager

Reports To :   Sr. Director, Technology Operations

Department :   Product & Engineering - Technology Operations

Location :   Cincinnati, OH or Seattle, WA

Position Status :   Salary Exempt

About DMG :

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary :

The DMG Product & Engineering organization is building a tight-knit, high-performing group of problem solvers to help DMG and our customers digitally transform facilities services maintenance. We are seeking an exceptional Senior Technical Program Manager to plan & manage business critical and top priority programs across the P&E Organization.

You will use your expertise to influence product teams that design, develop, test, deploy, maintain, and deliver software. You will plan programs, identify & mitigate risks, manage delivery schedules, and communicate clearly with stakeholders. YouÕll learn and grow alongside talented teammates who share your attention to detail and appetite for problem-solving. To be successful in this role, you will need to bring a data driven approach combined with a technical skill set to both influence and implement meaningful technical program management methodologies & best practices. Broadly, this will require knowledge of software engineering / product engineering, and program management fundamentals and tooling.

What You'll Do :

  • Plan and manage critical technical programs of various sizes and complexity simultaneously over the course of a year.
  • Apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action on time sensitive initiatives.
  • Be proficient in working with product engineering teams to design, scope, and shepherd feature execution.
  • Use data as evidence to support the success criteria of your managed programs.
  • Translate business objectives into execution strategy, lead and successfully execute the strategy through strong collaboration and agile leadership.
  • Create functional specs, program definition docs, test plans, and roadmaps.
  • Define solutions and efficient operational processes that level up the TPM team.
  • Other duties assigned by management

What You Need :

  • Equivalent experience including 5+ years of technical program management or a BS or MS in a scientific or engineering discipline.
  • Sound technical skills that qualify you to help drive technical decisions.
  • Demonstrated experience in managing cross functional programs that leverage Artificial Intelligence or Machine Learning.
  • Proven experience working with engineering teams either by developing code or helping teams to deliver code.
  • Significant understanding of using data to support decision making and prioritization of initiatives.
  • Experience setting medium-to-long term strategy for business-impacting programs.
  • Ability to autonomously define and deliver technical roadmaps of larger projects, often involving cross-team dependencies and mitigating blockers & risks that impact team delivery.
  • Significant understanding and practical experience with project management tools and product development principles and practices.
  • Experience in communicating clearly and concisely at the right altitude.
  • Certification in PMP, CSM, and / or CPO.
  • AWS / Google / Azure cloud administrator certifications preferred.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and / or business needs.

    • What You'll Get :

    At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

    Some of our many benefits include :

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

    • Divisions Maintenance Group is an equal opportunity employer.

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    Senior Technical Program Manager • Cincinnati, Ohio