Assistant Manager, Branch Office Lake Shore Plaza

Branch Manager Assistant

Overview : To assist the Branch Manager of a small / medium / large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.

Responsibilities :

• Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
• Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
• Manage staff to ensure vault opening, closing and balancing procedures are completed
• Participate in outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor / trade shows and events
• Participate in recruiting efforts, on-boarding and initial training of team members
• Participate in budget, purchasing, tracking and records retention for business expenses
• Guide team development for continual growth in technical, soft and leadership skills
• Provide applicable support to ensure team achieves and maintains product, service and business goals, including cross servicing of Navy Federal products and services
• Assist with leading and training team members to deliver high quality service to our members
• Analyze reports and conduct trend analysis to optimize business performance
• Ensure compliance with all security, safety and emergency preparedness procedures
• Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
• Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures
• Perform supervisory / managerial responsibilities :
• Supervise daily activities
• Ensure adequate / skilled staffing; select employees
• Establish performance goals and priorities
• Prepare, conduct and review performance appraisals
• Develop, mentor, and counsel staff
• Provide input and / or prepare budget requirements for Annual Financial Plan (AFP)
• Ensure section / branch goals and objectives align with division / department strategy
• Ensure efficiency of operations
• Act as Manager in the incumbent's absence

Qualifications :

Hours : Available Monday - Saturday : hours based on business needs. Location : 5193 Shore Drive Suite 116, Virginia Beach, Virginia 23455 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.