Business AnalystCGC Group Inc • Miami, Florida, USA
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Business Analyst
CGC Group Inc • Miami, Florida, USA
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job_description.job_card.job_descriptionBachelors degree in Business Administration Finance Information Systems or related field (MBA a plus). 4 6 years of business analysis experience preferably in travel cruise line hospitality or transportation industries. Strong analytical and problem-solving skills with experience interpreting complex data sets. Proficiency in Microsoft Excel (pivot tables VLOOKUPs) PowerPoint and data visualization tools (Power BI Tableau). Experience working with enterprise systems such as Oracle E-Business Suite Salesforce or SAP . Excellent communication and documentation skills; ability to interface with both technical and non-technical stakeholders. Strong understanding of process improvement methodologies (Lean Six Sigma or similar) is preferred. Comfortable working hybrid. Comfortable working in a temporary assignment.
We are seeking a detail-driven Business Analyst to support strategic and operational initiatives within a global travel and hospitality organization. This role will focus on analyzing business processes identifying improvement opportunities and supporting system enhancements that improve efficiency and guest experience across commercial operations and finance teams.
Responsibilities :
- Partner with stakeholders across departments-Finance Revenue Management Operations Guest Services and IT-to document business requirements and translate them into actionable project deliverables.
- Analyze existing processes and systems to identify inefficiencies and recommend solutions that align with corporate strategy and customer experience goals.
- Develop process flow diagrams business requirement documents and test plans for new system implementations or enhancements.
- Support data-driven decision-making through dashboard creation and ad hoc reporting using tools such as Power BI Tableau or SQL .
- Participate in system upgrades integrations and testing cycles related to enterprise applications such as Oracle Salesforce SAP or Workday .
- Collaborate closely with IT and business teams to ensure requirements are accurately captured and delivered on time.
- Support operational improvement initiatives across areas such as fleet operations inventory management revenue / yield optimization and guest journey digitization .
- Prepare business cases ROI analyses and executive summaries for leadership review.
Qualifications :
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1
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