Job Description
Job Summary
The Operations Associate will handle a wide range of administrative tasks, from scheduling and organizing meetings to administering interviews, handling billing and payments, and supporting our team in multiple areas. This role requires a strong sense of initiative, attention to detail, and the ability to prioritize effectively in a fast-paced environment.
Key Responsibilities
- Calendar & Scheduling : Manage calendars for key team members, coordinate meetings, and handle travel arrangements.
- Interview Administration : Schedule interviews, communicate with candidates, and ensure a smooth interview process by coordinating with hiring managers.
- Billing & Payments : Prepare and manage billing, process invoices, track payments, and assist with payment-related tasks as needed.
- Document Preparation : Draft, format, and proofread documents, presentations, and reports.
- Customer & Client Communication : Respond to general inquiries, assist with customer service issues, and communicate with clients and vendors as needed.
- Cross-Functional Support : Assist in various projects across departments, adapting to a range of needs in a growing company.
Requirements
Experience : Previous experience working in a startup or small business in administration, office management, recruiting, billing, sales, marketing, communications, or a related role.Education : High school diploma required; Associate’s or Bachelor’s degree preferred.Skills : Strong organizational abilities with attention to detail; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Google Workspace; excellent communication and interpersonal skills; ability to multitask and prioritize in a fast-paced environment; comfortable working independently and as part of a team; and basic accounting skills or experience with billing and invoicing preferred.Preferred Qualifications
Familiarity with scheduling tools (e.g., Calendly) and project management software (e.g., Smartsheets)Experience handling billing, payments, or basic accounting tasksExperience in recruitment coordination or administering interviews