Business Development Center (BDC) Manager - Bay Ridge Honda

Are you a BDC Manager with real experience in the trenches? Do you speak fluent Reynolds & Reynolds?

Bay Ridge Honda is looking for a seasoned Business Development Manager to lead and evolve our BDC operations. This is not a training-ground role—we need someone who’s been in the hot seat, knows how to drive showroom traffic, convert online leads, and hold a team accountable.

What We’re Looking For :

• Automotive BDC leadership experience required (minimum 3 years preferred).
• Hands-on experience with Reynolds & Reynolds CRM / DMS.
• Proven ability to lead, train, and motivate a high-performance team of BDC reps.
• A metrics-driven mindset : you know your outbound calls, appointment set rate, and show-to-sale ratios.
• A strong communicator who can collaborate effectively with Sales and Service departments.
• Professional, organized, and committed to delivering exceptional customer service experiences.

Your Day-to-Day :

Why Bay Ridge Honda?

Compensation & Benefits :

About Bay Ridge Honda :

Bay Ridge Honda has been family-owned and operated since 1960. We're proud to be one of the top-performing Honda dealerships in the country, but more importantly, we're built like a family, not a corporation. We offer tremendous potential for growth and a workplace where people want to stay and succeed together.