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Market Communications Professional
Market Communications ProfessionalSiemens Healthineers • Syracuse, NY, US
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Market Communications Professional

Market Communications Professional

Siemens Healthineers • Syracuse, NY, US
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Senior Sales Education And Operations Specialist

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

As our company's senior sales education and operations specialist, you will primarily be responsible for the following functions :

Sales Training And Education

In this role, you will have the opportunity to define and lead our global sales training strategy, implement and deliver motivating sales training programs, and measure the impact to enable continuous improvement.

  • Work closely with regional business development directors to constantly understand the gaps and needs of the organization
  • Lead the development of the annual sales education plan
  • Define the objectives and agendas for specific online and in-person training initiatives
  • Manage all aspects (concept to implementation) of a wide range of programs : product-related onboarding for new sales specialists, comprehensive portfolio trainings, topic-specific sessions, annual sales education meetings, and expert-level sales workshops
  • Organize all aspects of each event (venue selection, event planning, catering, related teambuilding activities, communications, support materials, setup, etc.)
  • Support product launches by creating forums that enable the global sales team to understand and differentiate our new offerings
  • Define and administer an annual budget; manage an array of external vendors (graphic design, event management, multimedia production, etc.)
  • Liaise with corporate-level teams to keep abreast of new sales enablement projects and initiatives and ensure our molecular imaging business is appropriately engaged and represented; incorporate existing platforms and resources into our molecular imaging programs where feasible to ensure consistency and efficiency
  • Be on-site to manage in-person event

Customer Fellowship Training :

  • Help coordinate clinical and educational activities of customers seeking to gain in-person training in a peer-to-peer setting
  • Liaise with internal country organizations (hosting and requesting) to set up trainings, including but not limited to logistics, scheduling, hotel recommendations, defining customer training needs, requesting documentation, assisting with invitation letters, payment processing, etc.
  • Work closely with customer host sites to establish individual training plans that align with the needs of visiting customers
  • Ongoing evaluation of new customer host sites in order to ensure that an appropriate level of host sites around the world is in place to meet anticipate training requests
  • As needed, be onsite to support the start of the fellowship
  • Sales Operations :

  • Assess the sales pipeline, performance, market conditions, and engagement to generate and maintain sales dashboards and performance analyses. Share key insights with internal stakeholders to help focus our sales efforts, increase effectiveness, and define the sales strategy.
  • Generate and present reports as directed by the head of sales
  • Act as a liaison between regional sales teams and cross-functional departments in order to execute global sales activities
  • Lead the development of objectives and agendas for periodic business management meetings; assist in the organization and execution of virtual and in-person meetings
  • Knowledge and Skills :

  • Bachelor's degree or higher in a business or healthcare field
  • 7+ years of experience in a healthcare-related environment
  • Experience working within a sales operations / sales analysis-related position
  • Experience delivering training in both classroom and virtual environments
  • Ability to plan and facilitate meetings
  • Demonstrated knowledge of healthcare market, customers, and trends
  • Ability to manage projects from concept to completion
  • Success in consulting with sales leadership on issues, gaps and needs, developing strategic solutions to advance training and development at the sales representative, leadership, and / or corporate levels
  • Awareness of sales management and sales training best practices and the desire to stay abreast of new concepts and tools
  • Strong strategic and analytical thinking
  • High adaptability and flexibility, including the ability to manage deadline pressure, and change
  • Highly developed training, presentation, and written communication skills
  • Self-starter with strong intrinsic motivation and initiative
  • Strong reporting and dashboard creation skills
  • Good Microsoft Excel and PowerPoint skills
  • Interest and ability to travel globally (appx. 10-15%)
  • Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

    How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and / or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose : to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

    The annual base pay for this position is : Min $114,400 - Max $171,600. Factors which may affect starting pay within this range may include geography / market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and / or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking / public transportation, paid time off, paid sick and safe time.

    Equal Employment Opportunity Statement : Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law : Applicants and employees are protected under Federal law from discrimination. Reasonable Accommodations : Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

    California Privacy Notice : California residents have the right to receive additional notices about their personal information. To learn more, click here.

    Export Control : "A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

    Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

    Beware of Job Scams : Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters / employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

    To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for

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