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Patient Engagement

Patient Engagement

ExperCare Urgent Care & Occupational MedicineSavannah, GA, US
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Job Description

Job Description

Patient Engagement Coordinator

Full-time |

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator to join our team.

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities :

  • Greet patients and callers in a professional and welcoming manner
  • Complete patient registration and verify insurance
  • Answer and manage multiple phone lines efficiently
  • Collect payments and calculate charges accurately
  • Schedule follow-up appointments and manage referrals
  • Fax, scan, and manage medical records as needed
  • Keep the front office and waiting area clean, organized, and inviting
  • Support overall clinic flow and assist team members as needed

Requirements :

  • Willingness and availability to travel between clinic locations
  • Strong customer service and communication skills
  • Ability to multitask and stay organized under pressure
  • Flexible availability, including evenings and weekends
  • Knowledge of Occupational Medicine is a plus
  • CPR certification (or willingness to obtain)
  • Ability to pass a background check
  • Full-time Benefits :

  • Paid Time Off (PTO)
  • 401(k)
  • Short-Term, Long-Term & Life Insurance
  • Job Type : Full-time |

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    Patient Engagement • Savannah, GA, US