Job Description
Job Description
Patient Engagement Coordinator
Full-time |
ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator to join our team.
We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities :
- Greet patients and callers in a professional and welcoming manner
- Complete patient registration and verify insurance
- Answer and manage multiple phone lines efficiently
- Collect payments and calculate charges accurately
- Schedule follow-up appointments and manage referrals
- Fax, scan, and manage medical records as needed
- Keep the front office and waiting area clean, organized, and inviting
- Support overall clinic flow and assist team members as needed
Requirements :
Willingness and availability to travel between clinic locationsStrong customer service and communication skillsAbility to multitask and stay organized under pressureFlexible availability, including evenings and weekendsKnowledge of Occupational Medicine is a plusCPR certification (or willingness to obtain)Ability to pass a background checkFull-time Benefits :
Paid Time Off (PTO)401(k)Short-Term, Long-Term & Life InsuranceJob Type : Full-time |