Chief of Staff, Strategy & Operations NA VCS

Visa Commercial Solutions Chief Of Staff For North America

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Commercial Solutions (VCS) is a rapidly growing team focused on providing innovative payment solutions to businesses and governments worldwide. We collaborate with Financial Institutions and Fintechs to deliver frictionless experiences that streamline critical business processes such as expense management, compliance, and vendor payments. Our goal is to enhance cash flow, productivity, and efficiency for our clients.

Key Responsibilities

Strategy & Operations :

• Coordinate and drive strategic business decisions related to revenue generation, expense control, business optimization, investments, and resource allocation.
• Lead the annual operating plan and multi-year outlook process in close partnership with Finance, strategy and key business partners.
• Drive key strategic, financial, and operational activities, including leading business reviews, executive client councils, off-sites, OKR planning, regular OKR reviews, and proactively highlighting areas requiring attention.
• Manage the North America VCS Sales Incentive Plan (SIP) structure, including SIP planning, adjudication, and process improvement.
• Partner with the global sales ops lead to incorporate global guidance into NA region SIP planning, adjudication, OKR / MBO planning, and roll-up processes.
• Develop metrics and reporting that promote behaviors maximizing both short-term and long-term revenues and ensure consistency in target setting and program execution.
• Provide pipeline insights, ensure coverage of opportunities and capacity to pursue key initiatives, and partner with sales excellence teams to improve pipeline hygiene.
• Lead special projects, ranging from spinning up new processes to addressing time-sensitive requests from senior management.

Execution :

Change Management & Executive Support :

Culture, Collaboration & Process Improvement :

Enablement & Knowledge Management :

Communications :

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Visa will accept applications for this role until at least August 11, 2025.

Qualifications

Basic Qualifications :

Preferred Qualifications :

Additional Information :