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Manager, Benefits Communication
Manager, Benefits CommunicationNYC Staffing • New York, NY, US
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Manager, Benefits Communication

Manager, Benefits Communication

NYC Staffing • New York, NY, US
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Exciting Opportunity At Msk - Manager, Benefits Communication

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission : ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

MSK is seeking a Manager, Benefits Communication, to shape how MSK communicates our Benefits programs to employees. In this role, you'll create employee-centered communication strategies that market MSK's robust employee benefits to our people, making them easier to understand and more accessible. You'll focus on strengthening clarity and enhancing engagement by partnering with HR teams including Benefits, Retirement, Well-Being, and Employee Health to deliver a meaningful employee experience across MSK.

Role Overview

  • Lead the development and execution of communication strategies for MSK's Benefits and Employee Health teams, ensuring campaigns reflect MSK's employer value proposition and values, and resonate with our health care workforce.
  • Collaborate with colleagues in HR Communication and Marketing & Communication to ensure integrated messaging and efficient workflows.
  • Develop clear, compelling messages for multi-channel delivery across email, print and, digital signage, SMS, MSK's intranet, and MSK's benefits website, among others.
  • Create benefits-focused communication campaigns, and messaging for major annual efforts such as benefits open enrollment, well-being challenges, and flu vaccination.
  • Manage strategy and content updates for MSK's benefits website and support related project planning, client review process, and approvals.
  • Manage relationship and workflow of external agency providing benefits communication support.
  • Work within a matrixed communications team to maintain MSK's unified voice, employee communication strategy, brand standards, and style.
  • Using pre-defined KPIs, regularly report on the reach of Benefits and Employee Health communications and use these data to assess effectiveness and recommend ways to improve impact and / or reach.

Key Qualifications

  • Experience in employee communications, ideally with a focus on employee Benefits, within complex organizational structures, serving an employee population who does not primarily work in front of a computer.
  • Demonstrated excellence in writing, editing, and execution of internal communication campaigns.
  • Experience managing a multi-step approval processes, high-visibility deliverables, and cross-functional stakeholder needs.
  • Strong project management capabilities with comfort navigating shifting priorities, multiple workstreams, and matrixed teams.
  • Technical proficiency with MS Office, including Word, Teams, Excel, PowerPoint, and SharePoint; Salesforce, AI tools, or light design / video editing skills are a plus.
  • Core Skills

  • Strong interpersonal instincts able to "read between the lines," anticipate issues, and guide stakeholders toward the best communication approach.
  • Strategic, audience-centered thinker with the ability to distill complex information into simple, relatable, action-oriented messaging.
  • Highly organized problem-solver who can manage ambiguity, adapt quickly, and maintain clarity in fast-moving or sensitive communication situations.
  • Location : Hybrid; 4 days per month minimum on site at 633 Third Avenue, New York, NY, or 1275 York Avenue, New York, NY

    Reporting to Director, HR Communications

    Helpful Links : Compensation Philosophy

    Benefits Pay Range : $111,600.00 - $178,600.00

    FSLA Status : Exempt

    Closing

    At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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    Communication Manager • New York, NY, US

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