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Patient Care Coordinator
Patient Care CoordinatorWestern Dental • Fresno, California, USA
Patient Care Coordinator

Patient Care Coordinator

Western Dental • Fresno, California, USA
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Overview

We are looking for a Patient Care Coordinator to join the team!

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming this role the PCC will greet patients warmly introduce them to our office coordinate treatment services and cultivate lasting relationships. The PCC must possess exceptional communication skills a genuine passion for outstanding customer service and a talent for sales.

Responsibilities

Responsibilities

  • Greet and welcome patients in a timely professional and engaging manner
  • Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
  • Provide patient consultations and communicate information about recommended treatments cost of service insurance coverage and payment options
  • Contact patients to follow up on visits and to build lasting patient relationsships
  • Ensure compliance with health privacy and safety regulations
  • Travel as needed for training and to perform job functions

Benefits for FT Employees

  • Healthcare Benefits (Medical Dental Vision)
  • Paid time Off
  • 401(k)
  • Employee Assistance Program

    • Qualifications

    Qualifications

  • Minimum of high school diploma or equivalent required
  • 2 years of customer service role sales receptionist or equivalent preferably in a healthcare or dental setting
  • Experience with dental practice management software such as Denticon / Dentrix preferred
  • Excellent communication skills to interact with patients office staff and third party stakeholders
  • Attention to detail in maintaining patient records and managing financial transactions

    • Western Dental Services Inc. and all relevant affiliates are Equal Opportunity Employers.

    Required Experience :

    IC

    Key Skills

    Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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