SUMMARY
We’re seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for :
- Aligning solutions to meet client needs
- Assessing Marketplace competitiveness
- Pricing and profitability
- Growth and trend metrics
- Legalities, compliance and risk mitigation
- Product information and collateral for client facing and internal usage
- Training on product capabilities, features / benefits and lead identification
- Lead product development lifecycles to enhance or implement new solutions
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains.Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoptionDemonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolutionManage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up.Document managed Products’ key client value proposition and competitive position in marketplace.Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proformaCreate optimum revenue and profitability of managed products.Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate).Document and report on managed products’ trends in growth and revenue.Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends.Inform and train relationship teams regarding products capabilities, features / benefits, client usage and industry specialization, lead identification and fitment into revenue cycle.Serve as a technical Treasury Management sales resource and participate in key sales and training situations for productsPrepare product development objectives and schedules for all phases of product development and introduction to marketMonitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams.SUPERVISORY RESPONSIBILITIES
While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will :
Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies.Act as a liaison between stakeholders to ensure seamless communication and execution of product plans.Influence and inspire internal teams by sharing insights and advocating for product vision and goals.Coordinate with external vendors and partners to enhance product offerings and customer experienceQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and / or abilities required in this position :
years of product management experience, preferably in financial services commercial deposit products / servicesBachelor’s degree in Business, Finance, Technology, or related field. Master’s / MBA a plus.Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep servicesExperience and extensive knowledge of Hogan mainframe core applications is a plusExperience managing complex products with multiple stakeholdersDemonstrated ability to translate business requirements into technical specificationsStrong analytical and financial modeling skillsExcellence in stakeholder management and cross-functional leadershipAbility to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is criticalAbility to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive productsThe ability to write clear, concise internal product specifications, external communications and training materialsMust be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholdersThis candidate must have excellent oral and written communication skillsThe candidate must possess excellent knowledge of the Microsoft Office products to review / read / send email, create memos / letters, spreadsheets, client presentations, flow charts, etc.Must be a self-starter and be able to motivate her / his peers and influence partners in other areas to achieve common goalsCOMPUTER AND OFFICE EQUIPMENT SKILLS
Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagramsProficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights.Familiarity with treasury management systems and payment platforms is preferred.CERTIFICATES, LICENSES, REGISTRATIONS (Ex : CPA, Series or license, etc)
Certified Treasury Professional (CTP) or similar certification is a plusAbout Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in states across the southern The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top Most Reputable Bank. More information is available at .
Benefit Highlights
Medical with wellness incentives, dental, and visionHSA with company matchMaternity and parental leaveTuition reimbursementMentor programk) with % match