A leading technology firm is seeking a Sr. Director, Product Support to redefine global customer support delivery. The role involves leading transformation initiatives, aligning with customer experience strategies, and creating a high-performing support team. Candidates should have at least 12 years of experience in support or customer experience, and a proven track record of managing global projects. This position offers a competitive salary range of $163,900 to $235,550, along with substantial incentives and benefits.
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Transformation Leader • Boston, MA, United States